Squarespace · 2 months ago
Senior Analyst, CRM Measurement & Reporting
New York City
Full-time
Hybrid
Senior Level
$106K/yr - $170K/yr
5+ years expSquarespace is a design-driven platform helping entrepreneurs build brands and businesses online. The Senior Analyst will focus on CRM Measurement & Reporting, powering customer growth and retention strategies through analysis, measurement, and reporting.
Developer ToolsE-Commerce PlatformsPublishingSoftwareWeb Design
Responsibilities
Partner with in-house Marketing, Data Science and Engineering teams to translate our goals into analytical requirements, solutions, and insights
Build self-service reporting tools to surface campaign results at scale and reduce time to insight and decision for CRM and its partners
Measure the holistic impact of CRM incentives and touchpoints (e.g., email, push, in-product) on acquisition, cross-sell, retention and other outcomes
Develop predictive models and analyses to shape audience strategy and improve targeting, personalization and engagement
Present recommendations to partners across several levels
Promote best practices among peers and partners
Qualification
Required
5+ years in an analytics or data science role supporting CRM, lifecycle or retention marketing
Experience influencing CRM strategy, planning and performance through data analysis, decision frameworks, and test-and-learn programs
Experience building dashboards and working with large datasets using SQL; knowledge of dbt
Experience applying predictive analytics (e.g., propensity modeling, clustering, lookalike audiences) for segmentation and targeting
Experience using statistical tools like Python or R
Knowledge of CRM processes, tactics (e.g., email, push, SMS, in-product) and platforms (e.g., Braze, Iterable, or Salesforce)
Benefits
A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
Supplemental Life and Disability Insurance plans
Fertility and adoption benefits
Headspace mindfulness app subscription
Global Employee Assistance Program
Retirement benefits with employer match
Flexible paid time off
20 weeks for parental leave and up to 12 weeks to care for an ill family member
Pretax commuter benefit
Education reimbursement
Employee donation match to community organizations
8 Global Employee Resource Groups (ERGs)
Dog-friendly workplace
Free lunch and snacks
Private rooftop
Hack week twice per year
Company
Squarespace
Squarespace is a website building and hosting platform that helps users create websites without needing advanced technical skills.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$578.5MKey Investors
General Atlantic
2024-05-13Acquired
2023-11-15Post Ipo Secondary
2021-05-19IPO
Leadership Team
Anthony Casalena
Founder & CEO
Nathan Gooden
Chief Financial Officer
Recent News
2026-01-07
2025-12-20
2025-12-08
Company data provided by crunchbase