NEOGOV · 3 months ago
Academic Advisor/Success Coach - Cherokee County
Cherokee County, SC
Full-time
Hybrid
Mid Level
$40K/yr - $57K/yr
3+ years expNEOGOV is an employer that focuses on providing educational support through its Spartanburg Community College agency. The Academic Advisor/Success Coach will guide students in their academic plans and progress, helping them develop essential skills for success in college and ensuring they meet graduation requirements.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides academic advising to support student retention and graduation initiatives
Collaborates with faculty advisors and department chairs when applicable regarding a student's academic program and progression
Explains academic policies, procedures, and guidelines to students to meet their educational goals
Supports students in developing the required academic plan to meet graduation requirements
Identifies and helps resolve obstacles impeding the academic success of students
Meets with students a minimum of two times per semester and as necessary
Monitors progress of students in caseload with check-ins, scheduled meetings or proactive outreach and communication, responding to student questions, concerns and needs
Fosters persistence and completion by maintaining a caseload of academic warning or probation students, first time in college and/or transfer students; utilizes college's early alert software as part of this caseload maintenance
Implements Office of Student Success retention and persistence-based initiatives
Collaborates with various areas within and outside of the Student Services to facilitate student success, retention, and persistence
Maintains advising records and confidential student records in compliance with FERPA regulations
Educates students about the value of academic advisement and the importance of the registration process
Informs advisees of significant deadlines regarding Course Add, Course Drop, Mid-Terms, Course Withdrawals, and Academic Support Services
Qualification
Required
Bachelor's degree
Experience in student services programs
Preferred
Master's degree
At least 3 years experience in academic advising or related student support services
Experience with Colleague Self Service or other Higher Education Database systems
Benefits
Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting
Flexible work schedules
Prescription coverage
Wellness benefits
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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