Apply on Employer Site

Bright Harbor · 2 months ago

Disaster Recovery Advisor

United States

Full-time, Part-time

Remote

New Grad, Entry Level

Bright Harbor is a compassionate organization dedicated to helping individuals and families navigate recovery after disasters. As a Disaster Recovery Advisor, you will provide personalized guidance to clients during their recovery journey, offering support and resources tailored to their unique situations.

Information Services

Responsibilities

Support 20 to 80 clients per month during disaster response activations, offering calm and steady guidance

Lead survivors through onboarding, recovery planning, and key decisions that shape their next steps

Share clear information, trusted resources, and referrals based on each client’s situation

Document each case accurately in the Bright Harbor platform, tracking progress from start to finish

Collaborate with teammates and outside experts when clients need specialized support

Qualification

Disaster recovery experienceCase managementCommunity rebuildingTechnology proficiencyEmpathyDependabilityCommunicationEmotional intelligenceOrganizational skills

Required

Available to respond quickly when a natural disaster occurs, with flexible part-time or full-time availability during activation periods

Experience in disaster recovery, housing support, case management, or community rebuilding — or lived experience as a survivor who wants to help others

Self-motivated, organized, and dependable, with strong follow-through

Comfortable using technology and eager to learn new tools and systems

Excellent communicator with empathy, emotional intelligence, and patience

Committed to acting with integrity and driven by a genuine desire to help others