Box Office Ticket Seller #26-3523 jobs in United States
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NEOGOV · 2 months ago

Box Office Ticket Seller #26-3523

NEOGOV is seeking a Ticket Seller for the City of Peoria to provide excellent customer service at Peoria Sports Complex events. The role involves selling and distributing tickets while assisting customers with inquiries and issues related to ticket purchases.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Processes in-person and phone ticket sales for Mariners and Padres Spring Training games and additional events hosted at the Peoria Sports Complex
Assists with customer service, exchange and relocation issues
Trouble shoot ticket issues from patrons who purchased from third-party sellers
Assist customers accessing their tickets via MLB Ballpark app
Prints and verify tickets through orders purchased via phone and internet
Prepares daily cash balance reports for end-of-day balancing
Answer incoming calls and provide information regarding all upcoming events
Performs related duties as assigned

Qualification

Customer serviceAdvanced computer skillsProblem-solving skillsCash handling experienceFlexible schedule

Required

Ability to work flexible schedule, including nights, weekends and holidays required
Advanced computer skills required
Must portray strong problem-solving skills, including listening, identifying and resolving problems in a calm and friendly manner
Strong customer service skills required

Preferred

Previous customer service, computer, cash handling and balance experience preferred
Strong work availability during the Spring Training Season (January through March, annually) preferred

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase