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Citizant · 2 months ago

After Action Review (AAR) Administrator - (Onsite, Glynco, GA - REF1875Y)

Brunswick, GA

Full-time

Onsite

Mid Level

$0/yr - $85K/yr

Citizant is a leading provider of professional IT services to the U.S. government, focusing on addressing pressing challenges in various IT domains. They are seeking an After Action Review (AAR) Administrator to manage and administer the Milestone XProtect AAR system, ensuring its secure and efficient operation for mission-critical training footage.

Data IntegrationEnterprise ApplicationsEnterprise SoftwareInformation TechnologyProject Management

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Administer and maintain the Milestone XProtect AAR system , including configuration, user access management, and system health monitoring

Manage video storage, retrieval, and playback operations to support law enforcement training review and evaluation activities

Ensure proper integration between AAR systems, network infrastructure, and storage environments to optimize performance and reliability

Support instructors and end users with video playback, exporting, and annotation functions for training reviews and reports

Conduct system upgrades, patching, and version control in coordination with IT and network teams

Maintain accurate system documentation, including configuration records, user permissions, and operational procedures

Implement data retention, backup, and archiving policies in compliance with DHS requirements

Troubleshoot AAR system issues, coordinate with vendors or technical support teams, and ensure timely resolution

Monitor system capacity, performance, and storage utilization; provide recommendations for scaling and optimization

Support training and onboarding of staff in the use of the Milestone XProtect AAR system and associated review tools

Qualification

Milestone XProtect AARVideo management systemsUser managementNetwork infrastructureData storage solutionsAnalytical skillsTroubleshooting skillsTeam coordinationDocumentation skillsCommunication skills

Required

Certification or equivalent verifiable experience in the administration and management of the Milestone XProtect AAR system or equivalent AAR/video management platform

Strong knowledge of video management systems (VMS), digital recording, and media storage architectures

Hands-on experience with user management, access control, and system configuration within an AAR or surveillance environment

Understanding of network infrastructure, server environments, and data storage solutions supporting AAR operations

Excellent analytical, troubleshooting, and documentation skills

U.S. Citizenship required and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred)