Care Access · 3 hours ago
Trainer, Clinical Education
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $90K/yr
2+ years expCare Access is dedicated to improving health access globally through innovative clinical research and health services. They are seeking an experienced Trainer, Clinical Education to enhance onboarding and training for clinical research staff, ensuring compliance and effectiveness in educational initiatives.
Clinical TrialsHealth Care
No H1B
Responsibilities
Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program
Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning
Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion Live, Safety Culture, etc) and/or sponsor provided platforms
Conduct baseline assessments and early issue resolution for new hires
Support the creation, review, and refinement of training curricula, role-specific training plans, and educational materials to ensure they meet organizational standards, regulatory requirements, and evolving operational needs
Collaborate with Subject Matter Experts (SMEs) and other stakeholders to ensure educational content reflects current regulatory standards, organizational priorities, and best practices in clinical operations
Assess and evaluate clinical competency skills during onboarding and throughout training to ensure readiness and ongoing proficiency. Incorporate training analytics and performance data to continuously improve learning outcomes
Serve as the main point of contact for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers
Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance growth and skill enhancement
Provide bi-weekly status updates to leadership (i.e.: Regional Managers, Site Support Solutions, etc. and Director of Clinical Education). Proactively identify trends in performance and recommend targeted interventions
Partner with internal departments launching new platforms or processes to ensure seamless implementation and supporting documentation
Lead small-group or site-specific training sessions to ensure team understanding of workflows and system usage
Develop supplemental training content to enhance existing virtual training programs. May collaborate with instructional designers to build e-learning modules and scalable training assets
Conduct regular (biannual or annual) clinical competency assessments to identify knowledge / training gaps and development opportunities
Deliver compliance refreshers and monitor adherence to SOPs, WIs, and regulatory requirements
Track training effectiveness using feedback loops, performance metrics, and evaluations
Continuously refine educational content and training delivery methods based on feedback, competency data, and evolving operational insights
Escalate concerns and recommend corrective actions as appropriate
Serve as a dedicated resource for Principal Investigators (PIs), Sub-Investigators (Sub-Is), and other key stakeholders by offering training-related support that extends beyond platform navigation
Provide guidance on the application of educational content to role-specific responsibilities, protocol execution, and regulatory expectations
Assist with the orientation of new investigators, ensuring they understand Care Access processes, training expectations, and available resources
Collaborate with site leadership and study teams to proactively address knowledge gaps, support protocol adherence, and promote continuous learning
Ensure training engagement and understanding through follow-ups, feedback loops, and tailored investigator support when needed
Perform other duties as assigned
Qualification
Required
Demonstrated ability to lead or co-lead cross-functional training initiatives
Strong understanding of clinical trial operations and site-based research environments
Ability to develop, adapt, and deliver adult education in diverse learning formats (in-person, virtual, e-learning)
Skilled in evaluating training needs and designing competency-based learning solutions
High-level collaboration skills and ability to influence stakeholders across clinical and operational teams
Strong organizational and time management abilities to balance high travel with documentation and training development responsibilities
Proficiency in using Learning Management Systems (LMS) and digital collaboration platforms (e.g., Microsoft Teams)
Excellent verbal and written communication skills, with the ability to convey complex information in a clear and accessible manner
Flexible, solution-oriented mindset with the ability to adapt to evolving priorities and team needs
Strong change management skills to support adoption of new systems and workflows
Analytical skills to interpret training data and generate actionable insights
Bachelor's degree in healthcare, life sciences, education, or equivalent experience
Minimum of 2-4 years in clinical research, education, or training delivery for this role
Deep understanding of site-based clinical trial operations
Strong facilitation, instructional design, and coaching skills
Proficiency with digital tools and platforms (e.g., LMS, Microsoft Teams, clinical systems)
Excellent communication, organization, and interpersonal skills
Preferred
Research Professional Certification- RN, CCRP or CCRC preferred
Bilingual or multilingual skills are a plus
Benefits
401k
Stock options
Health and wellness benefits
Paid time off
Company
Care Access
Care Access helps people learn more about their health and participate in clinical research to help find new medicines and cures.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-08-26Grant
Leadership Team
Ahmad Namvargolian
CEO, Co-Founder
Recent News
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