Shield AI · 1 day ago
Associate Systems Administrator (R3915)
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
$90K/yr - $140K/yr
3+ years expShield AI is a venture-backed deep-tech company focused on protecting service members and civilians with intelligent systems. The Systems Administrator role involves supporting, securing, and optimizing enterprise IT operations, including end-user system support and infrastructure maintenance, while leading junior team members.
Artificial Intelligence (AI)Autonomous VehiclesDronesMachine LearningNational Security
Responsibilities
Provide hands-on desktop, server, and systems administration support for Windows and Linux environments
Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems
Administer user accounts, access control, and group policies using Active Directory and Azure AD
Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning
Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools
Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs
Lead and mentor junior administrators and support staff; contribute to technical documentation and team training
Participate in on-call rotation and perform maintenance activities outside business hours as required
Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response
Qualification
Required
3+ years of experience in systems administration or enterprise desktop support roles
Strong proficiency in Windows and Linux operating systems
Experience with Active Directory, Azure AD, and identity/access management tools
Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security practices
Familiarity with IT asset management platforms (e.g., SNIPE, JSM, JIRA)
Ability to participate in an on-call rotation and off-hours maintenance windows
Strong documentation, troubleshooting, and customer service skills
Excellent communication and collaboration across technical and non-technical teams
Preferred
5+ years of IT experience, with at least 2 years in a senior or mentoring capacity
Experience with Microsoft Endpoint Manager (Intune), JAMF, and scripting in PowerShell
Working knowledge of ITIL practices related to change, incident, and asset management
Previous experience in asset lifecycle planning and procurement strategy
Experience supporting remote and hybrid work environments
Industry certifications (e.g., CompTIA, Microsoft, ITIL, Cisco) are a plus
Benefits
Bonus
Benefits
Equity
Temporary benefits package (applicable after 60 days of employment)
Company
Shield AI
Shield AI is a deep-tech company that focuses on developing AI-powered systems to enhance the safety of service members and civilians.
1001-5000 employees
H1B Sponsorship
Shield AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$1.31BKey Investors
Hercules CapitalUS Innovative Technology FundSnowpoint Ventures
2025-03-06Series F· $240M
2023-12-29Debt Financing· $200M
2023-10-31Series F· $300M
Leadership Team
Gary Steele
Chief Executive Officer
Brandon Tseng
Co-Founder
Recent News
Morningstar.com
2026-01-19
Dynamic Business
2026-01-19
Washington Technology
2026-01-11
Company data provided by crunchbase