Prosperity Bank · 4 months ago
Network Engineer (Full Time) - Lubbock or Sugar Land
Lubbock, TX, US
Full-time
Onsite
Senior Level
5+ years expProsperity Bank is a financial institution seeking a Network Engineer to support their network and telecom infrastructure. The role involves providing technical support, installing and maintaining network hardware, and ensuring network security and performance across branch locations.
BankingFinancial Services
Responsibilities
Provide Tier 3 Technical Support
Occasional travel (primarily day travel by automobile) to branch sites within a region to address technical needs
Resolve incidents by thorough troubleshooting delivering data-driven options utilizing the OSI model
Execute or implement changes and infrastructure requests
Install and configure network & telecom hardware and software, including routers, switches, firewalls, wireless access points, cubes, Adtrans
Monitor network performance to identify and resolve issues promptly
Maintain network security by implementing security measures and protocols per the Bank’s standards
Manage network backup and recovery processes to ensure data integrity and availability
Perform regular maintenance and updates on network & telecom systems to ensure optimal performance
Troubleshoot and provide client support for technology and infrastructure issues
Document and update incident technical details into service desk ticketing system
Maintain comprehensive documentation of network configurations, changes, and inventory
Generate regular reports on network performance, security incidents, and usage statistics
Communicate with key stakeholders to provide frequent status updates regarding technical issues and status of the remediation efforts
Execution of standard operational processes which involve technology and client interfaces
Perform all triage functions
Extensive in-depth familiarity with Cisco IOS, UCS, UCM, UCCX, CER and monitoring platforms
Perform hardware replacements
Troubleshoot software or configuration related issues
Adhere to operating procedures
Identify and remediate possible major impacting events within the network
Work with vendors across the technology to provide the highest possible uptime rate of network services
Quickly identify the layer 1 and 2 connections to an IP address
Qualification
Required
5+ years of hands-on enterprise network operations support experience
In-depth understanding of OSI model and troubleshooting of technology related issues
Able to work well in a fast-paced environment and be comfortable in stressful situations
Can effectively communicate with both management as well as non-technical personnel on any technology issue to ensure they understand the nature of the issue and current status easily understood on any outage conference calls
Detail oriented self-motivated goal driven
Bachelor's degree in Computer Science, Information Systems or equivalent working experience, networking related certification(s) or courses in-progress, and strong experience with Cisco networking and voice platforms
5+ years of experience with Cisco networking
Extensive in-depth knowledge of Cisco equipment
Excellent written and oral English communication and presentation skills
Experience successfully supporting and managing an enterprise network
Ability to oversee the execution of vendor assigned plans and tasks
Experience in change control methodology with an ability to provide clear technical documentation supporting change
Willingness to work beyond core business hours, if necessary to minimize business interruption during planned or unplanned security system modifications
Project Management
Possess strong analytical and troubleshooting skills
Company
Prosperity Bank
Prosperity Bank offers a variety of traditional loan and deposit products to its customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Shelby
DFW Area President
Mays Davenport
Director of Corporate Strategy
Recent News
2026-01-03
Morningstar.com
2025-11-05
Company data provided by crunchbase