The PCA Companies ยท 2 months ago
Shipping / International and Domestic Logistics Coordinator
Ronkonkoma, NY
Full-time
Hybrid
Mid Level
$65K/yr - $75K/yr
3+ years expThe PCA Group of Companies is a global distribution company specializing in the beauty and wellness sector. They are seeking a Shipping / International and Domestic Logistics Coordinator to manage logistics operations, ensure compliance with customs laws, and facilitate communication between internal teams and external partners.
BeautyLogisticsManufacturingMarketingRetail
Responsibilities
Facilitate cross-disciplinary team coordination (regulatory, sales, warehouse, supply chain, packaging) for product registration through global product export/customs from the US
Coordinate with Fulfillment Center to process orders and meet distributor requirements efficiently
Oversee corporate export/logistics procedures to align with customer expectations and business objectives
Manage international shipping documentation with customer brokers. Ensure compliance with contract and shipping rates for outbound transportation carriers (UPS, DHL, USPS, etc.)
Monitor weekly and monthly shipping metrics including volumes, costs, and on-time delivery
Develop analytics reports to optimize costs, service quality, and delivery timeliness
Arrange small parcel and LTL pickups and deliveries for retail stores
Collaborate with Retail Operations on field support initiatives
Handle transportation claims for lost and damaged shipments
Provide internal stakeholders with product tracking information
Offer suggestions for continuous process improvement
Address and resolve customer, inventory, and order discrepancies
Review and audit parcel and freight invoices
Resolve logistics issues related to e-commerce and retail operations
Qualification
Required
3-5 years of transportation and logistics experience
Proficiency in Excel and Google Sheets for advanced reporting
Strong analytical skills and familiarity with Business Intelligence tools like Looker, Snowflake, etc., and/or TMS tools; basic SQL knowledge is beneficial
Ability to work under tight deadlines with a sense of urgency
Self-starter comfortable with multitasking and prioritization in a fast-paced environment
Strong troubleshooting and problem-solving abilities
Excellent communication and interpersonal skills
Flexibility to work across different time zones
Preferred
Preference for experience in e-commerce, retail, apparel, or footwear
Benefits
Medical, dental, vision, and 401K available on the first of the month after 60 days
PTO
Paid Holidays
401(k) with company match after 1 year of service
Company
The PCA Companies
The PCA Companies was founded in 1993 with a mission to be a trusted global partner in the beauty industry - providing a platform of service options to support retailers and brands at every level.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Karnav Panchal
Chief Technology Officer
Crystal Wood
Chief Operating Officer/ Chief Marketing Officer
Company data provided by crunchbase