Link Solutions, Inc. · 2 months ago
Voice & Data Communications Specialist
Aberdeen Proving Ground, MD, USA
Full-time
Onsite
Entry, Mid Level
$55K/yr - $70K/yr
2+ years expLink Solutions, Inc. delivers reliable Information Technology services to government clients, and they are seeking a Voice & Data Communications Specialist to support mission-critical personnel at the U.S. Army Combat Capabilities Development Command. The Specialist will provide voice and data communications support, ensuring reliable connectivity across classified and unclassified networks while maintaining communication infrastructure and capabilities.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Install, configure, and maintain telecommunications systems, including VoIP, radio, satellite, and secure voice networks
Diagnose and resolve technical issues, providing Tier I/II support to ensure minimal service interruptions
Manages and troubleshoots services such as dial tone, DSN, ISDN, VoIP, Voicemail, Conference Bridging, and long-haul circuits
Supports the government emergency telecommunications service (GETS) and other secure communication requirements
Continuously monitor systems, identify potential problems, and use diagnostic tools to analyze and resolve hardware and software issues
Maintain accurate records of system configurations, equipment inventory, network diagrams, and work performed
Provide technical assistance and training to end-users
Schedule and oversee the installation, configuration, and repair of telephone systems and related hardware
Enforce organizational policies related to telecommunications usage, including security standards and data protection. Monitor for unauthorized use and support audits or reviews as needed
Qualification
Required
U.S. Citizen
Must be able to obtain and maintain an active DoD Secret Clearance
Two (2+) years of voice/data systems experience
Familiarity with managing, configuring, and troubleshooting telephone systems, including VoIP, PBX, and analog systems
Ability to maintain accurate inventories of telephone equipment, track service requests, and manage user accounts and access permissions
Understanding of network infrastructure related to telephony, including IP addressing, cabling, and connectivity between devices and systems
Preferred
DoD Secret Clearance
BA/BS in computer science or information technology
Proficiency with Microsoft Office products
Experience working in a Department of Defense (DoD) environment
A problem solver and troubleshooter who thrives in resolving complex problems
Excellent communication skills (written and oral) and interpersonal skills
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
Benefits
Paid holidays
Paid time off
Medical
Dental
Vision
Company-paid long and short-term disability
Life insurance
Referral bonuses
Relocation incentive program
Certification reimbursement program
Retirement
More
Company
Link Solutions, Inc.
Link Solutions, Inc. provides IT Infrastructure Support, Application Development, Cybersecurity and Virtualization, Cloud and Mobility services to U.S.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase