Hover-Davis · 3 months ago
Field Engineer II
Universal Instruments is a global leader in the design and manufacture of advanced automation assembly equipment. The Field Engineer will install, service, and maintain Universal machines and systems while training customers on their operation, programming, and maintenance.
ElectronicsManufacturing
Responsibilities
Plans Customer installations by coordinating customer support logistics and site preparation
Installs UIC machines and systems ensuring customer acceptance is completed in a timely manner
Trains customers on proper operation, programming, and maintenance of UIC machines and systems
Monitors customer's workflow, work methods, and processes
Makes operational or process recommendations to achieve optimal machine and systems performance
Services customer accounts
Performs preventative maintenance, machine and process audits, technical phone support and other services
Troubleshoots and resolves machine and system problems
Repairs, updates, and retrofits machines and systems with UIC hardware, spare parts, and software solutions
Submits reports on machine and system installations, warranty repairs, overall performance levels, problems, and product improvement or enhancement opportunities to UIC product teams and engineering personnel
Collects and analyzes machine and systems performance data as required
Qualification
Required
BS or BT degree in a technical discipline OR relevant Associate's Degree or equivalent course work in vocational or military training, highly preferred
2+ years related experience required
Strong oral, written, interpersonal, and problem solving skills are required
Computer literacy is required
Benefits
Robust Benefits
Company
Hover-Davis
Hover-Davis is an electric multi-pitch tape feeders revolutionized the tape feeding industry
Funding
Current Stage
Growth StageCompany data provided by crunchbase