Gallagher · 4 hours ago
Private Client Service Supervisor
Tacoma, WA
Full-time
Onsite
Senior Level
$86K/yr - $144K/yr
5+ years expGallagher is a company that helps clients face risk with confidence, and they are seeking a Private Client Service Supervisor to lead a team of Private Client Account Managers. This role involves overseeing client service operations, driving business success, and mentoring team members to deliver exceptional client experiences.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Hiring Manager
Wendy Reiter
Responsibilities
Lead with Purpose: Oversee a Private Client Service team that delivers efficient, high-quality service to both internal and external clients
Drive Success: Support key sales initiatives, boost revenue retention, and enhance client satisfaction
Make an Impact: Improve client retention, achieve operating/margin targets, and elevate Gallagher’s value to clients and prospects
Foster Excellence: Create a culture of performance, innovation, and continuous improvement
Be a Mentor: Guide and develop your team through transparent feedback, continuous learning, and strong talent development
Collaborate & Share: Exchange ideas, resources, and best practices to advance team goals and deliver exceptional results
Adapt & Focus: Navigate competing priorities and pivot when needed to focus on what truly matters for clients and service teams
Leverage Technology: Use Gallagher’s cutting-edge tools to enhance productivity and service quality
Project Management: Juggle multiple priorities with ease, ensuring deadlines are met and goals are exceeded
Client Engagement: Occasionally manage a book of business (no more than 20% of your time) to stay connected to the client experience
Qualification
Required
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
3+ years supervisory experience
Appropriate licensing as required
Preferred
Prior experience designing and implementing productivity and client service improvements
Experience leading and managing teams (preferably within a matrix environment) within an operational service delivery or shared services environment
Keen understanding of professional and industry standards/practices
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
2025-12-04
2025-11-19
Company data provided by crunchbase