Gorgias · 2 months ago
VP Marketing
New York City
Full-time
Onsite
Director/Executive
$250K/yr - $350K/yrGorgias is a leading ecommerce AI company focused on transforming customer interactions through Conversational Commerce. The VP of Marketing will own the narrative and positioning of the Conversational Commerce platform, driving market impact and adoption by educating merchants and collaborating with the product and sales teams.
ComputerCustomer ServiceE-CommerceSoftware
Responsibilities
Own the narrative and positioning of Gorgias’ Conversational Commerce platform
Translate product innovation into market impact
Define clear, differentiated positioning and messaging across the Gorgias product portfolio
Educate merchants on why they should invest on Conversational Commerce now, and how to do it
Partner with Product and Sales to launch new products and capabilities
Build our content engine to power enablement, storytelling, and thought leadership
Distribute our product narrative through the 100+ events we organize each year, including our customer conference
Partner with Demand Gen and Sales to develop targeted plays for each segment
Drive adoption and expansion in mid-market and enterprise
Define metrics and frameworks to track awareness, consideration, and adoption across the funnel
Qualification
Required
Deep understanding of product marketing and its execution
Ability to define clear, differentiated positioning and messaging across the product portfolio
Experience in educating merchants on Conversational Commerce
Collaborative, curious, and empathetic approach to teamwork
Strategic and hands-on mindset
Experience in driving adoption and expansion in mid-market and enterprise segments
Ability to define metrics and frameworks to track awareness, consideration, and adoption
Experience in partnering with Product and Sales to launch new products and capabilities
Ability to build a content engine for enablement, storytelling, and thought leadership
Experience in distributing product narratives through events and targeted plays
Preferred
Passion for Conversational Commerce
Experience as a Product Manager or similar role
Enthusiastic adopter of AI technologies
Based in NYC or open to frequent in-person travel
Company
Gorgias
Gorgias is a multi-channel helpdesk integrated for online and e-commerce merchants.
Founded in 2015
201-500 employees
H1B Sponsorship
Gorgias has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (4)
2022 (6)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$101.5MKey Investors
Sapphire VenturesTechstars
2024-05-14Series C· $29M
2022-08-15Series C· $30M
2020-12-10Series B· $25M
Leadership Team
Romain Lapeyre
CEO
Alex Plugaru
Co-Founder and CTO
Recent News
Right Side Capital Management
2025-11-11
2025-08-22
Company data provided by crunchbase