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The Dollywood Company · 2 months ago

Poolside Food and Beverage Internship - Dollywood's DreamMore Resort & Spa - Seasonal

Pigeon Forge, TN

Internship

Onsite

Intern

The Dollywood Company is a world-class resort operator, and they are seeking a Poolside Food and Beverage Intern. The intern will support operations through roles such as bartender and server while gaining practical experience in a fast-paced environment.

Amusement Park and ArcadeHospitalityResorts

Responsibilities

Attend a leadership development class

Attend weekly intern meetings to discuss jobs of the week and learn about the different functions of a resort

Establish and maintain relationships with the current Food and Beverage Team in addition to different resort and restaurant teams

Train and work in below sections of internship:

Server - Take and deliver accurate food and drink orders

Host - To greet and seat guests in the Dining Room in a prompt and courteous manner

Server Assistant - Clear dishes and reset tables. Deliver food from kitchen to diners

Work with the supervising Food and Beverage Outlet Manager on understanding labor goals, service expectations, and reviewing financial results

Participate in shadowing opportunity with upper-level management

Maintain a high level of professionalism and confidentiality at all times

Qualification

FoodBeverage ServiceCustomer ServiceMicrosoft ApplicationsConflict ManagementTeamworkEffective CommunicationProblem-SolvingFlexibilityInterpersonal Skills

Required

Required 3.00 GPA

Must be a student entering their third year (at least) at a four-year educational institution or entering their second year at a two-year educational system

Must currently be enrolled in a related college degree program that will allow the above experience to count as an internship for credit, or is relevant to the internship

Must have proficient to advanced level of experience with common office software and applications, including Microsoft applications and internet browsers

High school diploma or equivalent

Must be at least 21 years of age

Able to project Dollywood's image by being genuinely friendly and caring, and by taking pride in their work

Must be self-motivated and disciplined

Must be able to prioritize and complete work assignments on a timely basis

Must maintain strict confidentiality and judgment regarding privileged information

Must display and live out Lead with Love qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest, and committed

Must be willing to constantly /improve

Must have a professional appearance with good personal hygiene

Must promote and support a “team” work environment by cooperating and helping co-workers

Must adapt to changes easily

Must tolerate a fast-paced, hectic environment

Must show appreciation to others

Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines

Must be able to utilize effective communication, problem-solving, conflict management, and interpersonal skills

Must be able to utilize flex leadership and empowerment skills

Able to work collaboratively with other leaders, departments, and properties for best practices and decisions

Able to speak, read and write English

Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees

Must have manual dexterity necessary to complete all job duties

Able to sit and/or stand for long/short periods

Able to maintain good personal hygiene

Able to get along with other employees to work out problems and resolve conflicts

Able to comprehend instructions and retain information

Able to maintain dependable work attendance and flexibility with assigned work schedules, including any required overtime, evenings, weekends, and holidays

Able to tolerate a fast-paced, hectic environment

Able to be flexible to handle frequent changes in priorities

Able to prioritize tasks and complete assignments on time

Able to operate/drive a company vehicle with a valid driver's license and state requires auto insurance

Able to work outdoors

Able to add, subtract, multiply, and divide

Able to lift up to 50 pounds