Office Assistant III (Student Financial Services) jobs in United States
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Norfolk Now ยท 2 months ago

Office Assistant III (Student Financial Services)

Norfolk Now is seeking an Office Assistant III at Wayne State College. The role involves performing specialized clerical work, maintaining record systems, and providing customer service related to student accounts and financial aid inquiries.

Marketing & Advertising

Responsibilities

Deliver excellent customer service that includes providing intake services for student accounts and financial aid within the Student Financial Services office
Provide counseling related to student account and financial aid inquiries
Provide assistance with payment plan, cost estimates, and other student account and financial aid inquiries
Serve as a cashier of student and departmental payments and perform daily balancing procedures
Post charges to student accounts
Process non-student revenue, record deposits, and complete reconciliation to PeopleSoft
Responsible for collection processing including mailings, phone contacts, and collection agency assignment
Credit Card Balancing
Participate in and assist with PeopleSoft system set-up and testing
Provide back-up assistance for campus Mail Room
Perform all services adhering to FERPA and confidentiality guidelines
Perform other duties as assigned by the Director of Student Accounts

Qualification

Clerical ExperienceBusiness AdministrationCustomer ServiceProblem SolvingConfidentiality

Required

High School education or GED
College coursework in Business Administration or related field
2 years Clerical Experience

Benefits

HEALTH AND DENTAL
VISION
LIFE INSURANCE
RETIREMENT
PAID LEAVE PROGRAMS
Long Term Disability
Flexible Spending Accounts (FSA)
Tuition Waivers
Employee Assistance Program (EAP)
Wellness Programs

Company

Norfolk Now

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The goal of Norfolk Now is to bring fresh perspective and creative ideas to the forefront and showcase everything that is special in the Norfolk Area.

Funding

Current Stage
Early Stage
Company data provided by crunchbase