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Primerica · 2 months ago

Software QA Manager

Duluth, GA

Full-time

Hybrid

Senior Level, Lead/Staff

$110K/yr - $139K/yr

10+ years exp

Primerica is recognized as a top workplace and is committed to diversity and inclusion. The Software Quality Assurance Manager will manage testing and verification of software solutions, ensuring quality through strategic planning and effective test processes.

ConsultingFinancial ServicesInsuranceLife Insurance

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as a hands-on leader, driving quality assurance across web, mobile (iOS & Android), API, mainframe and database, ensuring systems are reliable, scalable, and secure

Define and execute a forward-looking QA strategy that supports modernization initiatives (cloud migrations, mobile framework upgrades, re-platforming) while maintaining stability in legacy systems

Establish and manage KPI, KRI, RTM, standards, and processes to measure and continuously improve organizational quality maturity

Actively contribute to test planning, automation and execution, covering functional, regression, integration, performance, compliance and UAT phases

Oversee and contribute directly to automation across web, mobile, API, and mainframe platforms, using Selenium with Java, Typescript/Node, WebdriverIO, Appium, RestAssured, and JMeter, with integration into CI/CD pipelines for faster, more reliable releases

Partner with product, development, and operations teams to align QA with business priorities and ensure quality is built into delivery pipelines

Provide input and estimates to project planning activities for SQA tasks and timely and accurate status reporting of SQA tasks, risks, and issues to project stakeholders

Design extensible test automation harnesses for easy modification, scalability, and usability. Lead and contribute to the organizations automation efforts across platforms

Drive process innovation and continuous improvement across QA practices, tools, and cross-team collaboration

Serve as project leader on large, complex projects; manages all aspects including planning, scheduling meetings, documenting decisions, making appropriate updates to test plan and strategy

Lead defect triage, root cause analysis, and risk mitigation to prevent recurrence of critical issues

Directly supervise and mentor SQA engineers. Supervisory responsibilities including performance management, staffing, employee relations & compensation

Provide support as subject-matter-expert (SME) for various applications and QA processes

Qualification

QA managementAutomation frameworksSelenium with JavaMulti-platform QATest case designCI/CD pipelinesRegulatory testingAnalytical skillsTroubleshootingLeadershipCommunication

Required

Bachelor's degree in computer science/technology/engineering, information technology, or equivalent discipline required

10+ years of progressive QA experience in enterprise-scale environments, with consistent hands-on involvement in testing

5+ years in a QA management role, balancing leadership responsibilities with direct contribution

Strong experience in web, mainframe, API, mobile QA (iOS & Android), including devices, simulators/emulators, and cloud-based test platforms

Demonstrated ability to lead and implement automation frameworks across web, mobile, API, and mainframe platforms using Selenium with Java, WebdriverIO, Appium, RestAssured, and JMeter, integrated with CI/CD pipelines

Experience in estimating, prioritizing, planning and coordinating testing activities

Strong hands-on test case and test protocol writing skills

Proficiency in test case design, execution, and documentation using multiple testing methodologies (functional, regression, integration, exploratory, performance)

Demonstrated ability to both lead and build automation frameworks across platforms, integrated with CI/CD pipelines

Experience with modern test and defect management tools (Jira, TestRail, ALM, or equivalents)

Hands-on experience testing SOAP and REST APIs with Postman or equivalent tools

Familiarity with compliance and regulatory testing in financial or other highly regulated domains

Demonstrated success in QA leadership for modernization initiatives, with continuous personal involvement in testing and validation activities

Proven ability to lead by example as a hands-on QA practitioner, earning credibility with both engineers and executives

Strong leadership with the ability to scale QA teams while remaining actively involved in testing activities

Excellent communication and executive presence to present QA metrics, risks, and recommendations with authority grounded in hands-on knowledge

Deep knowledge of testing methodologies, automation, and QA tools, with a record of applying them directly in complex projects

Hands on experience with Selenium with Java, Typescript, Node, WebdriverIO, Appium, RestAssured and JMeter

Expertise in multi-platform QA (mainframe, web, mobile, APIs, databases) with practical, hands-on experience

Strong analytical and troubleshooting skills, including debugging and root cause analysis of complex, cross-system issues

Ability to balance strategic direction with day-to-day technical contribution, ensuring QA maturity and delivery speed

Familiarity with regulatory and compliance testing and ability to execute compliance-focused test cycles

Knowledge of Waterfall, Agile, DevOps, CI/CD pipelines, and hybrid delivery models, combined with hands-on experience embedding QA in those environments

Strong interpersonal skills with the ability to mentor through direct involvement, fostering collaboration and team development

Benefits

Day one health, dental, and vision insurance

401(k) Plan with competitive employer match

Vacation, sick, holiday and volunteer time off

Life and disability insurance

Flexible Spending Account & Health Savings Account

Professional development

Tuition reimbursement

Company-sponsored social and philanthropy events

Company

Primerica

Glassdoor3.9

Primerica is a financial services company that offers financial education, products, and services to their clients.

Founded in 1977

Duluth, Georgia, USA

1001-5000 employees

https://www.primerica.com

H1B Sponsorship

Primerica has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)