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United Surgical Partners International, Inc · 8 hours ago

Medcial Collection Specialist

Austin, TX

Full-time

Onsite

Mid Level

3+ years exp

United Surgical Partners International, Inc is seeking a motivated Collection Specialist to join their team at the USPI Medical Park Tower Surgery Center. The role involves contacting clients to collect outstanding payments while maintaining professional relationships, and requires extensive knowledge of healthcare insurance collections and claims management.

Health CareWellness

Hiring Manager

Courtney Maldonado

Responsibilities

Follow up on delinquent surgery center claims and working an expected number of claims per day

Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required

Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient

These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals

Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc

Ability to manage accounts worked independently, and in a productive manner

Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients

Works well in stressful environment and in situations that demand patience

Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees

Works under stress and in situations that demand patience and tact while providing impeccable service

Qualification

Healthcare insurance collectionsAdvantxElectronic patient information systemsElectronic Health Record systemMedical terminologyCustomer service skillsMicrosoft Office proficiencyCommunication skillsInterpersonal skillsTime managementCritical thinking skills

Required

3 or more years' experience in healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting

Experience with electronic patient information systems

Medical terminology

Ability to work independently

Excellent communication skills and interpersonal skills

Skilled in time management and prioritization of emergent situations

Good customer service skills, always demonstrates professionalism

Comfortable utilizing critical thinking skills

Proficient with Microsoft Office products

Preferred

Prefer previous experience working with Advantx. (Patient Accounting System)

Prefer previous experience with Electronic Health Record system but will train

Company

United Surgical Partners International, Inc

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United Surgical Partners International (USPI) is the largest ambulatory surgery platform in the country and operates ambulatory surgery centers and surgical hospitals.

Founded in 1998

Addison, Texas, USA

10001+ employees