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Conviva Senior Primary Care · 8 hours ago

Receptionist

Deerfield Beach, FL

Full-time

Onsite

Entry Level

$38K/yr - $46K/yr

1+ years exp

Conviva Senior Primary Care is dedicated to providing proactive, preventive care to seniors. The Receptionist plays a crucial role in managing incoming calls, greeting visitors, and performing administrative tasks to support the smooth operation of the healthcare facility.

Hospital & Health Care

Responsibilities

Receives and correctly routes incoming and outgoing telephone calls and accommodates visitors

Operates a switchboard or multi-line phone and maintains long distance call logs

Takes and distributes accurate messages

Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs

Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee

Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address

Books meeting rooms, types, organizes and distributes mail, receives and sends courier packages

Qualification

Customer serviceBilingual in EnglishSpanishMS OfficeHealthcare experienceMultitaskingPhone etiquetteMedical terminologyEMR systems experienceAttention to detailTeam playerPositive attitude

Required

1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc

MUST be Bilingual in English and Spanish

Must be passionate about contributing to an organization focused on continuously improving patient experiences and care

Excellent customer service and phone etiquette

Team player with a positive attitude

Ability to multitask in a fast-paced environment

Attention to detail and highly organized

Knowledge of MS Office (Word, Excel, Outlook, Access)