Absolute Security · 2 months ago
Customer Advocacy Marketing Manager
United States
Full-time
Remote
Mid, Senior LevelAbsolute Security is a company focused on providing innovative security solutions. They are seeking a dynamic and experienced Customer Advocacy Marketing Manager to develop and manage customer advocacy initiatives that build brand loyalty and drive new business through customer engagement and success stories.
Cyber SecurityEnterprise SoftwareRisk ManagementSecuritySoftware
Responsibilities
Define, implement and drive the success of initiatives across Gartner Peer Insights, G2 and other review platforms
Design, launch, and manage a comprehensive customer advocacy program, including the creation of a formal customer referral program aimed at driving new business leads
Create and implement strategies to identify, recruit, and nurture customer advocates. You will be responsible for building a vibrant community of engaged customers
Manage the creation of customer-centric content, including testimonials, case studies, video interviews, and reviews. You will work directly with customers to capture their success stories and translate them into compelling marketing assets
Oversee the customer reference program to support sales and marketing activities. This includes working with the GTM and Product teams to drive monthly references, customer case studies and customer quotes
Partner closely with Sales, Marketing, and Customer Success teams to align advocacy efforts with broader business goals. You will ensure customer stories and advocates are leveraged effectively across all channels
Measure, analyze, and report on the performance of advocacy programs. You will use data to demonstrate the impact on lead generation, sales acceleration, and brand awareness
Qualification
Required
Proven experience in customer advocacy, customer marketing, or a related role within a B2B technology environment
A demonstrated track record of successfully building and managing customer programs, such as referral or reference programs
Exceptional communication and interpersonal skills, with the ability to build strong, lasting relationships with customers and internal stakeholders
Strong project management skills with the ability to manage multiple initiatives simultaneously
A deep understanding of customer needs and a passion for creating an outstanding customer experience
Experience collaborating with sales and marketing teams to achieve shared objectives
Self-starter with a creative mindset and the ability to execute with precision
Protect the security and privacy of Absolute and its customers
Company
Absolute Security
Absolute Security is partnered with more than 28 of the world’s leading endpoint device manufacturers, embedded in the firmware of 600 million devices, trusted by 21,000 global enterprises, and licensed across 14 million PC users.
Founded in 1993
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-05-11Acquired
2000-03-28IPO
Leadership Team
Christy Wyatt
President & CEO
Nicko van Someren
Chief Technology Officer
Recent News
2026-01-06
EIN Presswire
2026-01-05
Company data provided by crunchbase