Daisy Orange County · 2 months ago
Lead Technician – Smart Home Automation & Programming
United States
Full-time
Remote
Mid, Senior Level
3+ years expDaisy is pioneering the future of smart spaces, making homes and offices more connected through technology. They are seeking a Lead Technician for smart home automation who will be responsible for programming, technical delivery, and client-facing execution of smart home systems, while also mentoring junior technicians.
Industrial AutomationSecurity
No H1B
Responsibilities
Develop, program, configure, test, and commission Control4 automation systems (lighting, AV, shades, integration with third-party devices)
Hold & maintain a valid Lutron RadioRA2/RA2 Select (or RadioRA) certification and execute programming/configuration of Lutron lighting/shade control systems
Interface with clients, designers, contractors, and other stakeholders to scope system functionality, network/AV/automation requirements, and deliverables
Troubleshoot and resolve complex issues in automation, AV, shading, lighting control, and networking environments
Create system documentation, configuration backups, job-site checklists, and handover materials
Mentor and guide junior technicians/field installers; provide technical leadership on-site and remotely
Participate in site setup, rack buildouts, cable/low-voltage terminations (as needed), and final system acceptance with clients
Maintain remote access, monitoring, and service protocols for deployed systems; proactively support client systems for reliability and serviceability
Stay up to date on smart home industry trends, new integrations, and automation best practices
Adhere to company policies for safety, professionalism, and client satisfaction
Qualification
Required
Minimum 3 years of hands-on programming experience with Control4 systems (automation, lighting/shade/AV integration)
Valid Lutron Radiora3 certification
Understanding of networking (IP networks, switches, routing, VLANs, remote access, VPN) as it pertains to smart-home/automation systems
Strong AV/lighting/shading/integration experience (residential or commercial)
Excellent troubleshooting skills—hardware, software, networking, automation logic
Strong client-facing communication skills: able to explain technical details and deliver client training
Self-motivated, organized, and comfortable working both independently and as part of a team
Valid driver's license and willingness to travel to job sites (if local work is needed)
Ability to work flexible hours (some evenings/onsite commissioning may be required)
Lutron motorized shading certification(s)
Preferred
More than 3 years of experience (4-6 years) in automation/AV integration
Additional certifications (e.g., Control4 Certified Programmer, CEDIA, Crestron, etc)
Experience in the high-end residential market or commercial integration projects
Experience managing or coordinating small teams or supervising field technicians
Experience with monitoring/remote service platforms for smart-home systems
Familiarity with motorized shade/lighting control systems and third-party integrations (e.g., KNX, Savant, etc.)
Lutron Homeworks programming
Company
Daisy Orange County
Formerly, Brilliant AV (est.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Matthew Walin
CEO / President
Company data provided by crunchbase