Kennedy Krieger Institute · 3 months ago
Scheduling Coordinator (Bilingual-Spanish)
Baltimore, MD
Full-time
Onsite
Entry Level
1+ years expKennedy Krieger Institute is a leading organization focused on improving the lives of children with disorders of the brain, spinal cord, and musculoskeletal system. They are seeking a Bilingual Scheduling Coordinator to manage patient appointments and perform various administrative tasks while ensuring effective communication with patients and families.
CommunitiesEducationHealth Care
Responsibilities
Accurately schedule new and follow-up patient appointments. Ensure that appointments are confirmed prior to date of service
Promptly answer phones, appropriately direct calls, take and deliver accurate messages, return calls, answer questions; and provide accurate and timely follow-up as needed
Regularly monitor new and follow-up treatment appointments, cancellations, and no shows
Work with assigned providers, families, and other staff to reschedule appointments based on patient’s needs and according to established department policies and procedures. Monitor provider schedules on a regular basis and accurately modify patient appointments as necessary
Maintain regular contact with patients, clinics, and departments regarding pending insurance clearances, coverage, issues, and/or follow-up activity
Respond to patient families, providers, and other staff in a timely manner based on the established department policies and procedures
Reassign or reschedule patient appointments based on clinician leave requests (planned and unexpected). Collaboratively work with supervisor to resolve concerns
Work with the Patient Access department to retrieve and assess insurance authorizations
Collect, track, and process quality improvement and patient tracking data as needed
Serve as a code green team member and respond to clients in behavioral crises as part of the program’s crisis management procedures
Assist with the training of Patient Service Specialists
Qualification
Required
Bilingual in English and Spanish with a proficiency level that meets the Institute's minimum standards
High School Diploma, GED, or equivalent required
Minimum 1-3 years of related experience (e.g., patient registration, scheduling, and/or coordinating patient services) required
Preferred
Associate's degree or higher in Human Services, Healthcare Administration, or related field preferred
Company
Kennedy Krieger Institute
Kennedy Krieger Institute helps children and young adults with disorders of the brain, spinal cord, and musculoskeletal system.
1001-5000 employees
H1B Sponsorship
Kennedy Krieger Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (13)
2023 (8)
2022 (15)
2021 (11)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$1.99MKey Investors
Government of United States of AmericaFCC
2023-01-15Grant· $1M
2020-05-19Grant· $0.99M
Leadership Team
Bradley Schlaggar
President and CEO
Amy Bastian
Chief Science Officer
Recent News
2026-01-11
Medical Xpress - latest medical and health news stories
2025-08-26
Company data provided by crunchbase