NetSuite · 2 months ago
Services Renewal Representative IV
United States
Full-time
Remote
Mid LevelNetSuite is a leading provider of cloud-based business management software, and they are seeking a Services Renewal Representative IV to drive the renewal of Oracle's contracts with existing customers. The role involves ensuring contract renewals, upselling services, and maintaining customer relationships for small to large enterprise customers across North America.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Drive the renewal of Oracle's contracts with existing customers
Ensure the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory
Ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure
Qualification
Required
Applicants are required to read, write, and speak the following languages: English
Drive the renewal of Oracle's contracts with existing customers
This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, mid-sized to large enterprise customers for regions all over North America
Apart from contract renewals, the team is also responsible for retaining and growing the contract base by upselling
Services Renewal Sales Representative will primarily be responsible for ensuring the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory
Services Renewal Sales Reps ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure
Career Level - IC4
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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