MULTIVAC USA · 5 hours ago
Field Service Technician- Southeast
United States
Full-time
Onsite
Mid LevelMULTIVAC USA is a leading worldwide provider of industrial packaging and processing machinery, seeking traveling field technicians. The role involves troubleshooting, installing, and repairing complex packaging and processing equipment at customer facilities while providing training and documentation for service needs.
Machinery
Responsibilities
Troubleshoot or install complex, customized packaging and processing equipment at customer facilities. Repair equipment to customer specifications quickly and efficiently, addressing high level challenges with mechanical, electrical, pneumatic, and robotic systems
Conduct training for customers on the safe operations of equipment, maintenance, and parts ordering. Provide contact information for service team for future service needs and parts needs. Ensure customers are comfortable with operational and safety procedures of their equipment
Complete service documentation of repairs made during the call and submit related trip expenses. Reports are complete, accurate, and submitted within 24 hours of job completion. Weekly expense reports and time sheets are also completed in an accurate and timely manner. All expenses incurred are handled in a cost-effective manner
This is a traveling position with overnight stays required most workdays. Schedule needs to be flexible to accommodate internal and external customers’ schedules. Must be willing to work outside normal business hours, including some weekends as required. Must be able to travel with little notice as customer demands require
Qualification
Required
Significant mechanical aptitude is required
Must be able to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally
Strong electrical and mechanical experience is necessary
Pneumatic and machine shop skills are necessary
Must excel at working independently
Must provide excellent customer service
Must work well in high stress environments, always maintaining professionalism and excellent customer service
Must have the ability to respond and adjust to changing or new situations
This is a traveling position with overnight stays required most workdays
Schedule needs to be flexible to accommodate internal and external customers' schedules
Must be willing to work outside normal business hours, including some weekends as required
Must be able to travel with little notice as customer demands require
Benefits
Annual profit-sharing bonus
Per diem allowance
Industry leading medical, dental, & vision benefits
Flexible spending accounts
401K match with immediate vesting
Student debt assistance program
Tuition reimbursement
Employer-paid life insurance and disability coverage
Paid training
Company car with insurance, maintenance and fuel card
Regular availability of overtime
Double time for weekend work
Generous PTO
Volunteer time off
10/4 or 5/2 schedules
Travel points for personal use
Company
MULTIVAC USA
We take great pride in setting the industry standard in technology, efficiency, and reliability through our expertly engineered products.
Founded in 1987
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Malott
President / CEO
Christine Rawlins, SPHR, SHRM-SCP
SR. HUMAN RESOURCES DIRECTOR
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