GTM Operations Analyst, Compensation jobs in United States
cer-icon
Apply on Employer Site
company-logo

Cresta · 6 hours ago

GTM Operations Analyst, Compensation

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
money$90K/yr - $120K/yr
date2+ years exp

Cresta is a company on a mission to enhance customer conversations through AI technology. As a GTM Operations Analyst, Compensation, you will manage the entire compensation lifecycle for the go-to-market teams, ensuring plans are accurate and aligned with business goals while building scalable infrastructure for growth.

Artificial Intelligence (AI)Intelligent SystemsMachine LearningNatural Language ProcessingTelecommunications

Responsibilities

Manage the entire GTM compensation lifecycle — plan design, modeling, rollout, payout validation, dispute management
Maintain and optimize commission workflows and tools (e.g., CaptivateIQ, Spiff, Xactly)
Partner with Sales, Finance, and HR to align on targets, quotas, and payout processes
Audit and reconcile payout data monthly to ensure accuracy and compliance
Analyze comp performance and recommend improvements
Support rollout of new comp plans and communication to GTM teams
Develop dashboards and reporting to visualize plan impact and ROI

Qualification

Sales CompensationExcel modelingComp tooling experienceGTM comp structuresStakeholder managementOrganizedFast-moving environmentSaaS experienceSalesforce familiarityBI tools familiarityQuota setting exposureTerritory design exposureCommunication skillsDetail-oriented

Required

2–5 years in Sales Compensation, Revenue Operations, or related field
Strong Excel / Google Sheets modeling skills (pivot tables, what-if scenarios, data validation)
Understanding of GTM comp structures: quotas, accelerators, clawbacks, SPIFFs
Experience with comp tooling (CaptivateIQ, Spiff, Xactly, or equivalent)
Excellent stakeholder management and communication skills
Detail-oriented, organized, and thrives in a fast-moving environment

Preferred

Experience in SaaS / high-growth B2B environment
Familiarity with Salesforce, Looker, or BI tools
Exposure to quota setting or territory design

Benefits

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees

Company

Cresta

twittertwittertwitter
company-logo
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
dateFounded in 2017
location
Palo Alto, California, USA
people-size201-500 employees
web-link
https://www.cresta.com

Funding

Current Stage
Late Stage
Total Funding
$276M
Key Investors
Tiger Global ManagementSequoia CapitalGreylock
2024-11-19Series D· $125M
2022-03-17Series C· $80M
2021-03-31Series B· $50M

Leadership Team

leader-logo
Ping Wu
CEO
linkedin
leader-logo
Tim Shi
Co-Founder, Board Member
linkedin

Recent News

PR Newswire
Cresta Launches Agent Operations Center to Manage the Human-AI Hybrid Workforce for the Customer Experience
2025-12-09
Greylock
Greylock Portfolio - Cresta
2025-12-02
PR Newswire
Cresta Automation Discovery Provides a Blueprint for Where and How to Deploy AI Agents
2025-12-02
Company data provided by crunchbase