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University of La Verne · 2 months ago

Financial Aid Advisor

La Verne, CA

Full-time

Onsite

Mid Level

$69K/yr - $70K/yr

The University of La Verne is a vibrant and welcoming institution committed to diversity and inclusivity. The Financial Aid Advisor is responsible for managing the student aid applicant process and providing support to students and families while adhering to federal, state, and institutional guidelines.

Higher Education

Work & Life Balance

No H1B

U.S. Citizen Only

Responsibilities

Counsels students and families on the financial aid application process, funds eligibility, satisfactory academic progress requirements, file verification and review processes, and the rights and responsibilities of the financial aid recipient. Counseling may take place in person, over videoconference, via phone and email communications

Reviews student aid files for accuracy, resolving discrepant data and eligibility factors (C-flags). As a member of the special circumstances review committee, determines legitimacy of student eligibility and exceptions to criteria, enacting approved changes as professional judgments

Review and make manual adjustments to student financial aid files when necessary. Review reports to verify continued eligibility and resolve discrepancies. Enacting student-specific review by request from the Director or Associate Director, coordinating any changes to other aid benefits and ensuring accuracy of outcomes. Make recommendations to the Associate Director and Director for process and policy improvements

Participates in university recruitment and regional outreach events, including public presentations during open house, orientation, local college nights and aid workshops. Serves the needs of the community and recruitment efforts both virtually and in person

Serve as liaison to promote adherence to policy and procedure within the university community amongst staff, faculty, and students. Engage in ongoing professional development and training opportunities to maintain current knowledge of federal, state, and institutional aid policies and programs. Be a culturally competent employee who completes mandatory diversity and inclusivity trainings as provided by the university

Clerical and other duties as assigned

Qualification

Financial Aid CounselingFERPA ComplianceEllucian BannerHigher Education PracticesCulturally Competent CommunicationProfessional Associations EngagementOffice Equipment ProficiencyWritten CommunicationPublic Presentations

Required

Familiarity with higher education practices, especially in non-profit institutions

Familiarity with basic office equipment, and proficiency with email, spreadsheets, calendaring, and web based database tools

Ability to present training or recruitment information in a culturally competent and effective manner for both large and small group settings

Ability to maintain the strictest of confidentiality as required by FERPA and the Privacy Act of 1974

Ability to communicate clearly and professionally both orally and in writing

Preferred

Prior engagement with FSA, NASFAA, CASFAA, or other professional association training and certification opportunities

Familiarity with University of La Verne policies and procedures

Experience with Ellucian Banner Student Information System

Benefits

Comprehensive health and wellness plan

Tuition remission program for employee, spouse, and dependent children

Generous contribution to the University’s 403B retirement plan

Generous time off plan

Company

University of La Verne

Since 1891, the University of La Verne has been dedicated to the belief that a quality, values-based education enriches the human condition by engendering service, scholarly accomplishment, and professionalism.

Founded in 1891