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Pinnacle Group, Inc. · 5 hours ago

Finance Business Partner

Headquarters, KY

Full-time

Onsite

Senior Level

5+ years exp

Pinnacle Group, Inc. is a leading workforce solutions company dedicated to connecting people with opportunity. The Finance Business Partner will manage the accounts receivable lifecycle, oversee cash application processes, and act as a liaison to client-facing teams while also leading a team of AR analysts to drive operational improvements.

IT ManagementSoftware

Responsibilities

Manage the AR lifecycle: invoicing, collections, reconciliations, dispute resolution, and aging analysis

Monitor incoming client payments, timely client payment application and timely creation of settlement reconciliation to process client’s supplier payments with AP support, while ensuring 100% client on-time supplier payment SLA

Ensure accurate and timely billing, resolving client exceptions quickly

Oversee cash application processes, ensuring accuracy and timeliness

Monitor client PO balances, workflow, etc. as needed based on client requirements

Monitor receivables aging and work closely with client and PMO for collections and supplier payment inquiry resolution

Partner with AP and Treasury to align receivables with cash flow and payment schedules and settlement scheduling

Manage client and supplier volume rebates on a quarterly basis

Onboard and integrate new customers into Pinnacle’s AR framework and systems

Manage and mentor AR team members, managing workloads and development

Monitor AR KPIs (on-time billing, on-time client payment app, on-time supplier payments SLA, ticket response and resolution SLAs etc) and report to leadership

Maintain compliance with internal controls, ensuring audit readiness

Standardize AR policies, procedures, and playbooks across programs

Drive continuous improvement projects to streamline AR processes and adopt automation

Act as the finance liaison to client-facing teams (program leaders, account managers), helping them understand/resolve invoice related issues

Maintain a client-service-focused mindset and foster strong relationships with internal stakeholders and external customers

Act as the point of escalation for AR-related issues, driving swift and effective resolution

Assist Pinnacle Client’s with management and execution of their internal purchasing and compliance tasks as need to support program financial operations

Handle sensitive issues with discretion, urgency, and professionalism

Provide insights and recommendations on client billing behaviors, dispute trends, and invoicing challenges

Present tailored AR reporting and insights to business leaders, highlighting risks and opportunities

Support onboarding of new client programs with AR guidance (billing FAQs, invoicing packages, financial playbooks)

Translate AR performance into business impacts, supporting client relationship management and program delivery

Collaborate with Legal and Contracts to align client terms and resolve disputes effectively

Lead a team of 2–4 AR analysts (onshore and offshore)

Make hiring, training, and performance management decisions in coordination with leadership

Ensure appropriate workload allocation and develop contingency plans for resource optimization

Promote a team culture focused on critical thinking, innovation, and proactive problem-solving

Design and implement training plans to support team autonomy and ownership

Track and analyze AR performance metrics to drive continuous improvement

Manage AR modules in Workday and collaborate on systems integration and functional enhancements

Review testing outcomes for updates and approve AR-related production pushes

Contribute to the technological roadmap for AR operational improvements

Qualification

Accounts Receivable ManagementUS GAAP knowledgeMicrosoft ExcelWorkday proficiencyFinancial operations experienceProblem-solving abilityCommunication skillsTeam leadershipDetail-oriented