Jump · 2 months ago
Product Manager, Consumer
Jump is transforming the live sports experience with an end-to-end fan engagement platform. The Product Manager will own feature development for fan-facing web and mobile experiences, collaborating with internal teams and pro sports clients to innovate ticketing solutions.
Customer ServiceInformation ServicesSoftware
Responsibilities
Own development of fan-facing ticketing and content features
Serve as the product lead for Jump’s marketing technology domain, working with clients to deliver enterprise-grade tools for attribution, audience management, sponsorship tracking, analytics instrumentation, and agency coordination
Own third-party API integrations end-to-end, ensuring robust, scalable solutions
Support day-to-day operations by triaging bugs, feature requests, and other client needs
Lead core product processes such as backlog grooming, sprint readiness, and workflow optimization
Partner with engineering, design, and customer success to refine requirements, remove blockers, and ensure smooth delivery
Collaborate with the broader product team on roadmap alignment and prioritization across multiple stakeholders and projects
Define success metrics, gather feedback, and iterate on AI-driven features
Qualification
Required
2+ years of experience in product management
Experience integrating or owning a CRM, segmentation, marketing automation, or analytics platform
Experience managing complex roadmaps across multiple stakeholders and interfacing directly with external clients
Fluency with AI tools, with a curiosity for experimentation and solving thorny problems
Experience operating as a self-starter and driving work forward autonomously in a fast-moving, ambiguous environment
Collaborative, low-ego, high-accountability mindset with a bias for action
Preferred
Experience with ecommerce and/or B2B2C models
Experience in mobile app product management
Understanding of cross-channel attribution challenges; exposure to A/B testing, experimentation frameworks, and cohort analysis; familiarity with customer retention strategies, churn analytics, and lifecycle campaigns
Prior success in high-growth startups or fast-paced enterprise environments
Technical fluency to collaborate deeply with engineering on complex integrations
Benefits
Remote-first
Competitive salary and equity
Flex PTO policy
401(k)
Generous medical, dental and vision plans
16 weeks paid parental leave for primary and secondary caregivers
$1,000 reimbursement for work-from-home tech setup
$1,000 annual stipend for learning & development
Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel
Company
Jump
Jump is a technology enterprise software platform.
H1B Sponsorship
Jump has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Early StageTotal Funding
$53MKey Investors
Forerunner
2025-08-12Series A· $23M
2023-03-01Series A· $30M
Recent News
alleywatch.com
2025-10-11
thesaasnews.com
2025-08-16
2025-08-15
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