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American Student Assistance · 7 hours ago

Learning and Development Specialist

Boston, MA

Full-time

Hybrid

Senior Level, Lead/Staff

$115K/yr - $157K/yr

8+ years exp

American Student Assistance (ASA) is a national nonprofit that aims to change how kids learn about careers and prepare for their futures. The Learning and Development Specialist will advance ASA’s mission by equipping employees with essential tools and knowledge, designing engaging programs, and fostering a culture of continuous growth and professional development across the organization.

EducationNon Profit

Work & Life Balance

Responsibilities

Partner with the VP, People & Culture to develop and execute ASA’s learning and development strategy

Conduct organizational needs assessments to identify skill gaps and learning priorities aligned with business goals

Create an annual learning roadmap that supports talent development, engagement, and retention

Stay informed on industry trends and best practices in workplace learning and organizational development

Design and deliver high-impact learning programs that span the employee lifecycle — including leadership development, onboarding, DEI learning, and upskilling initiatives

Develop blended learning solutions using instructor-led, virtual, and self-paced modalities

Manage ASA’s Learning Management System (LMS), ensuring effective content management and reporting

Collaborate with internal subject matter experts and external vendors to deliver high-quality learning content

Curate external learning resources (LinkedIn Learning, webinars, conferences) to enhance internal programs

Create engaging training materials, job aids, and performance support tools grounded in adult learning principles

Facilitate live and virtual workshops, lunch-and-learns, and team development sessions

Coach and support managers in conducting effective performance and career development conversations

Champion a culture of learning by promoting available resources and encouraging continuous skill growth

Define success metrics and dashboards to measure program effectiveness and impact

Analyze learner feedback and performance data to refine programs and demonstrate ROI

Present insights and recommendations to the VP, People & Culture and senior leadership

Support initiatives related to career pathing, competency modeling, and succession planning

Develop tools and resources to strengthen performance management processes

Contribute to ASA’s commitment to learning, inclusion, and engagement through communication and collaboration initiatives

Qualification

DevelopmentInstructional DesignLearning Management SystemsAdult Learning PrinciplesPerformance CoachingProgram EvaluationDigital Learning ToolsDEI LearningCommunicationFacilitation SkillsInterpersonal SkillsOrganizational SkillsCollaborationProject Management