ID Install Support Engineer, ATL-ID jobs in United States
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Amazon Web Services (AWS) · 2 days ago

ID Install Support Engineer, ATL-ID

positionAtlanta, GA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$67K/yr - $150K/yr
date2+ years exp

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations, while providing support activities and collaborating with development teams to improve service support.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot, diagnose, and resolve technical challenges
Fix issues and develop tools and automations to improve operational excellence
Update and track progress on technical challenges
Enhance the readiness of systems and processes within the Data Center
Providing root cause support for incoming tickets, involving extensive troubleshooting tasks across multiple products, features, and services
Assisting with software deployment, scripting support, and automation
Developing tools to facilitate operations and maintenance and data analytics
Generating system and support status reports
Coordinating customer notifications and workflows, ensuring service level agreements are met
Collaborating with the support team to hand off or take over active support issues, while contributing to the creation of a team-specific knowledge base and skill set

Qualification

Data center engineeringTroubleshootingAutomationWeb servicesNetwork certificationMentoringCollaborationDocumentation

Required

A+ or CND (Certified Network Defender) or Network+ or Security+, or COMPTIA A+, N+ or Sec+ certification
2+ years of computer hardware experience, including troubleshooting and repairing experience
2+ years of data center engineering, or 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

Preferred

Knowledge of web services, distributed systems, and web application development
Experience with REST web services, XML, JSON

Benefits

Equity
Sign-on payments
Medical
Financial
Other benefits

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
dateFounded in 2002
location
Seattle, Washington, USA
people-size10001+ employees
web-link
http://aws.amazon.com

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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