NEOGOV · 3 months ago
Policy, Planning, and Strategic Support Deputy Director
NEOGOV is part of the City of San José, which is committed to delivering excellent public services. The role involves leading the planning, policy, and strategic support functions, managing a team, and ensuring effective policy solutions are developed and communicated to key stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee API’s policy, planning, and strategic support portfolio by managing and mentoring team members and advising them through a public policy lens to develop, organize, manage, and communicate effective policy solutions to key partners and elected bodies
Coordinate complex policy issues with senior and executive staff, including research and policy analysis, to develop comprehensive understandings of policy challenges and execute the City’s policy strategy
Identify emerging issues and develop position documents, memorandums, and presentations to support the City’s public policy formation (internally and externally)
Coordinate public policy issues with the intergovernmental relations team to ensure representation on issues is aligned with the City’s overall strategic plan, vision, adopted legislative priorities and policies
Maintain awareness of policy issues and program activities affecting City operations and develop and maintain close working relationships with teams across City Departments and Offices to advise on emerging issues
Develop and enhance positive, effective relationships with policymakers and other agencies and representatives
Represent the Director at committees and forums; act as staff support for City Council committees; and
Commit to promoting and supporting an environment of diversity and inclusion
Qualification
Required
A Bachelor's degree from an accredited college or university in public administration, business administration, or a discipline related to the business performed by the department
Six (6) years of management and/or administrative experience in government or private business/industry
Possession of a valid license authorizing operation of a motor vehicle in California may be required
Certain positions may require possession of a specialized certificate, license, and/or registration related to a specific area of responsibility
This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an 'Assuming Office Form 700' with the City Clerk's Office within the first 30 days of employment with the office
Experience and demonstrated success in a wide variety of highly visible, complex policy issues or legislative affairs
Outstanding verbal and written communication skills with the ability to write complex memorandums, make direct and effective public presentations and translate complex policy issues to non-expert audiences
Strong project management experience
Proficiency in guiding data-informed and community-driven decision making
Strong administrative, budgeting, organizational, and planning skills
Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations
Sets effective long and short-term goals based on a good understanding of management practices
Effectively conveys information and expresses thoughts and facts clearly, orally and in writing
Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills
Preferred
A Master's degree is preferred and may be substituted for one (1) year of the required experience
Benefits
Medical
Dental
Vision
Employee Assistance Program
Life Insurance
Disability
Savings Plans
Paid leave
Educational reimbursements
Holiday pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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