Natural Grocers by Vitamin Cottage · 2 months ago
Safety and Security Representative
US-CO-Lakewood
Full-time
Onsite
Entry Level
2+ years expNatural Grocers by Vitamin Cottage is dedicated to minimizing risk and maximizing safety in their stores. The Safety and Security Representative supports store teams by identifying safety issues, de-escalating confrontations, and providing a security presence to ensure customer and crew well-being.
Dietary SupplementsHealth CareRetail
Responsibilities
Understands and maintains strict compliance with the law and NGVC policies concerning safety, security, and loss prevention
Provides a security presence for store Crews at Natural Grocers sites within assigned area
Assists with de-escalation of incidents, conducts patrols, and accompanies staff as needed
Directly addresses individuals presenting undesirable behaviors, creating business disruptions, or causing safety concerns
Directly addresses environmental safety issues including illicit substance or bodily fluid cleanup
Provides detailed documentation of theft occurrences, escalated incidents, and safety concerns
Provides safety and loss prevention training to staff within their region to help mitigate accidents, escalated incidents, and losses in assigned area
Conducts store walks and audits to review Safety, Security, and Loss Prevention Practices
Help assess and propose environmental barriers to mitigate loitering, shoplifting, and solicitation in general and at specific stores
Develops and maintains strong working relationships with other Departments and external entities, including but not limited to Store Management, Store Department Managers, Regional Managers, Facilities, Peer Retailers, and Law Enforcement. Participates in incident and accident review of customers and Crew for assigned area
Helps position cameras
Creates daily reports summarizing shifts, patrols, and all concerns within assigned locations
Provides detailed documentation of theft occurrences, escalated incidents, safety concerns, and other incidents as necessary
Reviews and requests camera footage as needed for assigned sites
Assists construction crews during occasional overnight projects, ensuring location security
Communicates with discretion and maintains confidentiality of sensitive information
This position will regularly travel within local assigned area
This position may have limited travel outside assigned area
Qualification
Required
High School diploma or GED required
Must have or be able to obtain a license as a Security Guard in the City of Denver, Colorado
Basic knowledge of safety, security, and loss prevention
Effective communication skills both for reporting and for public interaction
Must possess a friendly and professional demeanor
Must be detail oriented
Ability to maintain strict confidentiality in all situations
Ability to maintain strict compliance with company policies
Ability to understand and communicate company policies to other Crew
Ability to operate and troubleshoot network camera systems
Able to work independently and make quick, sound decisions
Able to problem-solve difficult situations
Must be able to communicate challenges from the perspective of Store Crew, as well as offer possible solutions
Ability to work a flexible schedule. Open availability including days, evenings, weekends, and occasional night shifts is necessary
Must pass a background check
Intermediate skill with standard PCs and business software (Microsoft Word, Excel, and Outlook)
Must have reliable transportation and be able to travel within assigned area
Must be able to work in a retail environment and help with assigned store tasks as necessary
Preferred
2 years previous security, retail, or loss prevention experience preferred
Internal theft case resolution experience preferred
Benefits
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
Good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match
Company
Natural Grocers by Vitamin Cottage
For more than 60 years, Natural Grocers has combined the affordability of natural groceries and supplements with free health and nutrition education.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-25IPO
Leadership Team
Todd Dissinger
Chief Financial Officer
Meaghan Scull
Human Resources Business Partner
Recent News
2026-01-06
2026-01-06
Company data provided by crunchbase