HCA Healthcare · 2 hours ago
Patient Financial Counselor
Hermitage, TN
Full-time
Onsite
Entry Level
1+ years expHCA Healthcare is one of the nation's leading providers of healthcare services, and they are seeking a Patient Financial Counselor to join their team at TriStar Summit Medical Center. In this role, you will be responsible for assisting patients with their financial responsibilities, including collecting estimated patient liabilities and ensuring proper insurance coverage.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Follow AIDET guidelines in all interactions with the patient
Demonstrates excellent customer service
In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house
Provide estimates to patients and/or physicians as requested
Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate
Follows all guidelines set forth in the Cash Handling policy
Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements
Assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications
Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies
Escalates any concerns as needed to Patient Access Manager/Supervisor
Enter pertinent insurance information into the HIS system (i.e. Meditech)
Enters appropriate notes for all patient encounters
Maintain professional image and implement excellent customer service to customers
Complete financial analysis and collect estimated patient liabilities
Follow up with patients for necessary signatures if they were incomplete at time of hospitalization
Qualification
Required
High school diploma or GED preferred
1 year of related experience required
Proficiency in Microsoft Office applications
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
2025-12-26
2025-12-24
Investor's Business Daily
2025-12-18
Company data provided by crunchbase