2W Technologies, INC · 2 months ago
Client Success Manager
Pewaukee, WI
Full-time
Onsite
Mid Level2W Technologies, INC is a fast-paced, high-growth technology consulting firm specializing in helping manufacturers maximize their technology investments. The Client Success Manager will guide clients through technology challenges, develop long-term relationships, and collaborate with the Solution Engineering team to ensure tailored solutions are provided.
ConsultingInformation TechnologyLegalSoftware
Responsibilities
Solid experience in Success Management or a similar client-facing role
Ability to develop and nurture long-term, trusted relationships with clients, serving as their primary point of contact
Focus on understanding their business challenges, goals, and opportunities, communicate, present, and influence convincingly at all levels of the organization, including the C-suite
Partner closely with the Solution Engineering team to ensure client needs are accurately translated into tailored solutions
Advocate for the client’s perspective during solution development
Proven ability to juggle multiple clients and initiatives while maintaining strict attention to detail
Stellar listening and presentation skills
Ability to comprehend some serious next-level tech stuff like Artificial Intelligence and Cloud Architecture
A consultative, solutions-oriented mindset, with the ability to align client needs with 2W’s offerings
Self-driven, results-oriented, proud of what you do and able to thrive in a fast-paced, high-growth environment
Qualification
Required
Solid experience in Success Management or a similar client-facing role
Ability to develop and nurture long-term, trusted relationships with clients, serving as their primary point of contact
Focus on understanding their business challenges, goals, and opportunities, communicate, present, and influence convincingly at all levels of the organization, including the C-suite
Partner closely with the Solution Engineering team to ensure client needs are accurately translated into tailored solutions
Advocate for the client's perspective during solution development
Proven ability to juggle multiple clients and initiatives while maintaining strict attention to detail
Stellar listening and presentation skills
Ability to comprehend some serious next-level tech stuff like Artificial Intelligence and Cloud Architecture
A consultative, solutions-oriented mindset, with the ability to align client needs with 2W's offerings
Self-driven, results-oriented, proud of what you do and able to thrive in a fast-paced, high-growth environment
Preferred
Understanding of ERP (Epicor ERP extra points)
Manufacturing Processes
Networking technologies
Microsoft Modern Work
Company
2W Technologies, INC
At 2W Tech, we're more than just a technology solutions provider; we are your trusted ally in navigating the complex world of technology.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Jamieson
President & CEO
Tom Geairn
Chief Technology Officer
Company data provided by crunchbase