Gorgias · 3 days ago
VP Marketing
New York, NY
Full-time
Hybrid
Director/Executive
$239K/yr - $264K/yrGorgias is a leading ecommerce AI company focused on transforming the industry through Conversational Commerce. The VP Marketing will own the narrative and positioning of Gorgias’ platform, translating product innovation into market impact and driving adoption across various segments.
ComputerCustomer ServiceE-CommerceSoftware
Responsibilities
Own the narrative and positioning of Gorgias’ Conversational Commerce platform
Translate product innovation into market impact
Define clear, differentiated positioning and messaging across the Gorgias product portfolio
Educate merchants on why they should invest on Conversational Commerce now, and how to do it
Partner with Product and Sales to launch new products and capabilities
Build our content engine to power enablement, storytelling, and thought leadership
Distribute our product narrative through the 100+ events we organize each year, including our customer conference in LA
Partner with Demand Gen and Sales to develop targeted plays for each segment
Drive adoption and expansion in mid-market and enterprise
Define metrics and frameworks to track awareness, consideration, and adoption across the funnel
Qualification
Required
Fearless Product Marketing leader
Deep understanding of the product, how it works, how to set it up, and how it delivers value
Collaborative, curious, and empathetic
Ability to own the narrative and positioning of Gorgias' Conversational Commerce platform
Ability to translate product innovation into market impact
Define clear, differentiated positioning and messaging across the Gorgias product portfolio
Educate merchants on why they should invest in Conversational Commerce now, and how to do it
Partner with Product and Sales to launch new products and capabilities
Build content engine to power enablement, storytelling, and thought leadership
Distribute product narrative through 100+ events organized each year
Partner with Demand Gen and Sales to develop targeted plays for each segment
Drive adoption and expansion in mid-market and enterprise
Define metrics and frameworks to track awareness, consideration, and adoption across the funnel
Passionate about Conversational Commerce
Care deeply about product
Both strategic and hands-on
Enthusiastic AI adopter
Based in NYC
Benefits
Annual L&D budget to explore new ones
Company
Gorgias
Gorgias is a multi-channel helpdesk integrated for online and e-commerce merchants.
Founded in 2015
201-500 employees
H1B Sponsorship
Gorgias has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (4)
2022 (6)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$101.5MKey Investors
Sapphire VenturesTechstars
2024-05-14Series C· $29M
2022-08-15Series C· $30M
2020-12-10Series B· $25M
Leadership Team
Romain Lapeyre
CEO
Alex Plugaru
Co-Founder and CTO
Recent News
Right Side Capital Management
2025-11-11
2025-08-22
Company data provided by crunchbase