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ROLLER · 6 hours ago

Business Technology Automations Lead

United States

Full-time

Remote

Mid, Senior Level

2+ years exp

ROLLER is a global software-as-a-service company that helps businesses in the leisure and attractions industry operate more efficiently. They are seeking a proactive Business Technology Automations Lead to design, implement, and scale workflow automations across core business platforms, improving operational efficiency and user experience.

Amusement Park and ArcadeHospitalityLeisurePoint of SaleSoftwareTicketing

Growth Opportunities

Responsibilities

Design and build automated workflows and integrations between business applications (e.g., Salesforce → NetSuite, HubSpot → Chargebee, etc.)

Identify bottlenecks and opportunities for automation across sales, marketing, finance, and HR processes

Manage and optimize automation tools such as Workato, Zapier, MuleSoft, or Flow/Process Builder in Salesforce

Develop and maintain custom scripts or low-code logic (e.g., Apex, JavaScript, Python if applicable)

Partner with business stakeholders to gather requirements, scope solutions, and deliver working automations

Maintain documentation for automation flows, logic, and dependencies

Monitor automation performance and proactively address failures or inefficiencies

Support data hygiene and sync accuracy across platforms via automated validations and alerting

Collaborate with IT and security teams to ensure automations are compliant with internal standards

Qualification

WorkatoSalesforceAutomation toolsAPIsScriptingIntegration platformsCollaboration skillsDocumentation practicesProblem-solvingDetail-oriented

Required

2-5 years of experience in Business Systems, automations, or Business Technology roles

Expertise in Workato, including: Designing, building, and maintaining Workato recipes; Creating and managing Workato Agents for on-premise or secure environments; Setting up and managing connections, API tokens, and environment variables; Monitoring and debugging job history, error logs, and retries; Managing workspace permissions, folders, and team access controls; Implementing error handling, conditional logic, and recipe versioning

Experience with automation and integration tools like Zapier, Tray.io, or Salesforce Flow (a plus)

Strong understanding of APIs, webhooks, authentication (OAuth, API keys)

Hands-on experience integrating systems such as Salesforce, NetSuite, Chargebee, HubSpot, and HiBob

Proficiency in reading or writing scripts (JavaScript, Python, or SQL) to support automation flows

Strong documentation practices and stakeholder collaboration skills

Comfortable owning platform-level health, scaling, and governance

Benefits

Paid leave for vacation, illness, and observed holidays.

4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).

Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns… you name it, we're willing to make it happen!

Team Member Assistance Program to proactively support our team's health and well-being - access to coaching, education modules, weekly webinars, and more.

16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

401(k) plan with up to a 5% match.

Fully paid medical insurance.

Individual learning & development budget plus genuine career growth opportunities as we continue to expand!