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USAJOBS · 3 months ago

Behavioral Health Case Manager (O-5 Billet) Non-Supervisory

Washington, District of Columbia, USA

Full-time

Onsite

Mid, Senior Level

3+ years exp

USAJOBS is looking for a Behavioral Health Case Manager to coordinate behavioral health services for individuals in ICE custody. The role involves care coordination, monitoring high-risk individuals, and ensuring compliance with health standards and regulations.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Incumbent coordinates behavioral health services within the assigned area of responsibility for individuals in ICE custody. Behavioral health services include and are not limited to the following: case coordination/management, monitoring high risk individuals, independent behavioral health reviews, behavioral health consultation services, and health record reviews. Incumbent utilizes federal regulations, agency policies, agency procedures, local accreditation standards, national accreditation standards, and evidence-based treatment standards. Program functions require incumbent to communicate with individuals within and outside the department and requires extensive and basic collaboration to meet program goals. The incumbent independently performs a variety of functions which include fact-finding, analyzing data, developing reports, and resolving complex problems. Incumbent may serve as the primary contact for leading services as assigned

Maintains awareness of program operational issues. Briefs and advises supervisory chain on program activities. Communicates program activities to agency leadership and stakeholders. Communication may require different formats (e.g., reports, oral reports, support materials), reoccurring frequency, and multiple communications based on stakeholder (e.g., custody and health staff)

Work in conjunction with local ICE/Office of Principal Legal Advisor (OPLA) providing written evaluation reports on the mental health status of individuals placed on SMI (Serious Mental Illness List)

Work with Managed Care Coordinators to absorb Accessibility to Healthcare Services component for serious mental illness (SMI) patients

Facilitate appropriate placement for patients who require a higher level of care and transfer to an IGSA or IHSC-staffed facility with increased BH resources

Review and adjudicate requests for outside mental health services for detainees in ICE custody and U.S. Customs and Border Protection (CBP)

Conduct routine and ad hoc site visits to ICE designated facilities within the Field Office Director's Area of Responsibility (AOR)

Provide orientation and guidance to the respective custody and medical staff members of facilities in which ICE detainees are held regarding IHSC policies and procedures

Collaborate with other BHCMs and the RBHC to provide coverage and support as needed (e.g., annual leave, TDY assignments, illness)

Assist with the evaluation of compliance with the medical portion of the ICE NDS and PBNDS at local and county detention facilities within the incumbent's AOR and submits findings to RBHC for review and approval

Investigate complaints related to detainee behavioral health care and provides reports as assigned by IHSC Taskings or IHSC leadership

Ensure appropriate plan for continuity of care is established prior to release and removal of ICE detainees with complex health care needs to address urgent or emergent issues related to detainee health care, provide updates to the Field Office and IHSC Headquarters on detainees in the hospital, and respond to other significant event notifications as needed

Travel required - 25%. TDY as needed to provide clinical care support at IHSC- staffed detention facilities with critical staffing needs

Follows the supervisory chain of command

Perform other duties and responsibilities as assigned

Utilization review/management for inpatient behavioral health hospitalization for IHSC

Qualification

Licensed Clinical Social WorkerClinical PsychologistBLS certificationCase management knowledgeTherapeutic modalities knowledgeElectronic health recordsDifferential diagnosisEvidence-based counseling techniquesSpanish proficiencyOrganizational skillsCommunication skills

Required

Must be a U.S. citizen to apply for this position

Must successfully pass a background investigation

Must successfully pass a drug screen

Males born after 12/31/59 must certify registration with Selective Service

Must be a current USPHS Commissioned Corps Officer

USPHS Call to Active Duty (CAD) candidates are not eligible for this position

Civilians are not eligible for this position

Clinical Social Workers require successful completion of a master's degree in Social Work (MSW) from a graduate program in social work accredited by Council on Social Work Education (CSWE)

Licensed Clinical Social Workers must hold a current, active, valid, and unrestricted clinical license to practice clinical social work independently offered by a U.S. State, the District of Columbia, Commonwealth, territory, or jurisdiction

Minimum of three years' experience as a Licensed Clinical Social Worker or Clinical Psychologist, at the independent level as recognized in the state licensed, whereby clinical supervision is not required

Maintains BLS for Healthcare Providers® certification through the American Heart Association®

Knowledge of the case management process commensurate with training and education at the master's level

Knowledge of a diverse set of group and individual therapeutic modalities

Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands

Ability to navigate in an electronic work environment including electronic health records, web-based training, and communications

Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII)

Strong knowledge and experience with differential diagnosis of common mental health and/or substance use disorders, screening and assessment, treatment planning for common mental health and/or substance use disorders, and suicide prevention and intervention strategies

Ability to work with patients or their providers to coordinate care telephonically, via tele-psych videoconferencing, and/or in-person

Knowledge of evidence-based counseling techniques, psychosocial treatments, and brief behavioral interventions for common mental health disorders

Knowledge of transgender population healthcare services

Ability to plan and organize own workload and travel schedule utilizing the IHSC travel policies

Computer literate on Microsoft Office applications

Knowledge of ICE National Detention Standards (NDS), and Performance-Based National Detention Standards (PBNDS) and Family Residential Standards (FRS) and maintain proficiency in detention healthcare standards

Must obtain National Association of Social Work (NASW) Board Certification in Case Management or Case Manager Certification (CCM) credential through the Commission for Case Manager Certification within 18 months of hire