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USAJOBS · 2 months ago

Deputy Administrator for Operations Services

Washington, District of Columbia, USA

Full-time

Onsite

Director/Executive

$150K/yr - $226K/yr

The Department of the Treasury is seeking a Deputy Administrator for Operations Services to lead the central travel, procurement, and operational support functions. This role involves providing strategic direction and executive oversight to ensure efficient mission execution across Treasury, aligning with departmental priorities and leadership direction.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serves as the executive responsible for TCSC Acquisition Operations, Travel Operations, and Charge Card programs

Provides strategic oversight to ensure timely, cost-effective, and customer-focused service delivery that meets Departmental needs

Establishes mission objectives, sets operational priorities, and provides executive direction to subordinate executive level managers and staff

Monitors the effectiveness of operational programs through performance metrics, customer feedback, and continuous improvement initiatives

Coordinates with the Administrator, Business Office, Treasury policy officials, and stakeholders to establish and maintain service level agreements and performance accountability frameworks

Advises the Administrator on operational risk, resource requirements, and enterprise service innovations to support Treasury's mission

Leads the development and implementation of integrated service delivery models that align with departmental priorities and promote efficiency across administrative and mission-support functions

Oversees enterprise-wide initiatives to standardize operational policies and procedures, ensuring consistency across bureaus and alignment with OMB and Treasury directives

Chairs cross-functional governance boards to evaluate and prioritize major operational investments or enterprise projects impacting multiple bureaus

Works with Office of the Procurement Executive to identify, implement, and assess acquisition strategies for the Treasury enterprise that enable mission delivery and support Treasury's strategic objectives

Builds and sustains effective partnerships with internal Treasury customers, providing enterprise services across multiple Bureaus and Offices

Facilitates regular coordination meetings and customer satisfaction reviews to identify critical issues, emerging needs, and improvement opportunities

Serves as the primary point of contact for senior officials across bureaus to assess internal service delivery needs and identify opportunities for improved customer experience

Establishes operational SLAs and customer service dashboards to ensure transparency and accountability in internal service delivery

Champions innovation by piloting new service delivery approaches such as automation, AI, and self-service technologies within the Department's administrative functions

Plans, assigns, and evaluates the work of subordinate SES, GS-15, and GS-14 level managers across multiple functional areas including acquisition operations, travel services, and charge card programs

Exercises full supervisory responsibility including recruitment, performance evaluations, discipline, recognition, and professional development of subordinate staff

Establishes long-range workforce planning objectives and ensures that organizational structures and staffing levels support evolving program requirements

Manages through subordinate supervisors and senior staff, delegating authority and monitoring outcomes to ensure alignment with Departmental strategic goals

Provides leadership in resolving highly sensitive or complex personnel issues, including labor relations, conduct, and performance management matters

Leads organizational assessments to determine operational efficiency and makes recommendations for restructuring or realignment as appropriate

Qualification

Acquisition OperationsTravel OperationsFinancial ManagementData-Driven Decision MakingSupervisory ExperienceStakeholder ManagementOperational EfficiencyCustomer ServiceLeadershipStrategic Thinking

Required

U.S. Citizenship is required

A one-year SES probationary period is required, if not previously completed

Must successfully complete personnel security vetting (e.g., investigation, evaluation, and adjudication)

Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency

Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so

Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9

File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on

Disclosure of Political Appointments

Veterans' preference is not applicable to the Senior Executive Service

All qualification requirements must be met by the closing date of this announcement

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES

Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s)

Your resume must demonstrate possession of the knowledge, skills, and abilities essential to fulfill executive responsibilities typically required in SES positions, including directing the work of an organizational unit; accountability for the success of one or more specific programs or projects; monitoring progress toward organizational goals and periodically evaluates and makes appropriate adjustments to such goals; supervising the work of employees (other than personnel assistants) at least 25% of the time; or exercising important policy-making, policy-determining, or other executive functions

If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES

Your two-page resume should show that you possess the Executive Core Qualifications

Demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people

Demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades

Demonstrated knowledge, ability, and technical competence to effectively and reliably produce work that is of exceptional quality

Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture

Demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors

The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation

In addition to the ECQs, candidates must address Technical Qualifications (TQs). TQs are designed to assess an applicant's experience relevant to the specific position requirements

Demonstrated experience leading acquisition or a large travel operation, including integrating with financial management systems and processes

Ability to lead an organization with complex stakeholder and customer requirements, including setting, implementing, and monitoring the success of strategies using data-driven decision-making

Demonstrated experience supervising multidisciplinary staff in a high-stakes, operational environment

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.