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USAJOBS · 2 months ago

Exceptional Family Member Program (EFMP) Case Liaison

Port Hueneme, California, USA

Full-time

Onsite

Entry, Mid Level

$76K/yr - $76K/yr

2+ years exp

USAJOBS is seeking a Case Liaison for the Exceptional Family Member Program (EFMP) at Naval Base Ventura. The role involves serving as a non-clinical case worker, liaising with healthcare professionals to provide resources and services to military families with special needs, ensuring compliance with Navy standards.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Implements the Exceptional Family Member Program (EFMP) in the assigned Area of Responsibility (AOR) and conducts ongoing assessment of its consistency and effectiveness

Identifies program needs, and challenges and presents recommendations and assistance to influence policy compliance issues. Stays abreast of Department of the Navy (DON), SECNAV, OPNAV, and CNIC policies and interprets/articulates their meaning, priorities and intent

Interfaces with service members and their families to identify resources and services to promote availability of EFMP to support individual needs; assisting families in assertively pursuing rights to resources available to them

Collaborates with eligible families to coordinate use of the Navy services, such as Respite Care and Priority Housing

Works in concert with the EFMP team to ensure the program works effectively to support families while maintaining compliance with all legal and regulatory guidance

Participates in coordination and execution of special needs camps, support groups for EFMP families, special events and workshops coordinated by the EFMP

Ensures command EFMP personnel are properly trained to provide briefings to commands that include eligibility, maintaining confidentiality, and available support services

Develops, updates and maintains installation EFMP education, outreach and public affairs programs, to include awareness briefings for command, unit, community organizations, individuals and families and distinguished visitors

Maintains personal records of staff training completion for review by the respective manager

Communicates directly with each assigned EFMP family case upon notification of assignment to offer support services

Interviews and assesses individual client and family circumstances upon and during enrollment to identify and evaluate their special needs and situational stressors, determine services for appropriate assistance, provide tailored guidance and updated information on services to improve quality of life and track progress of activity

Maintains a case file for each assigned EFMP family that includes the Installation Support Privacy Consent Form and detailed contact notes

Documents and maintains current records in the Fleet and Family Support Management Information System (FFSMIS), as required

Participates in meetings between military families and special needs support professionals to develop the Individual Education Plan (IEP)

Screens, updates and retains all required forms and other supporting documentation related to case evaluation and assessment in accordance with regulatory and policy guidance as established by DOD and Navy

Participates in the maintenance and development of a library of special needs educational, referral and resource materials

Tracks the status of the EFMP within their AOR to include family circumstances, areas needing improvement, effectiveness of activity progress, and provides updated information on services to improve quality of life

Qualification

Case managementBehavioral science knowledgeFamily support servicesPolicy complianceCommunication skillsCollaboration skillsOrganizational skills

Required

Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment

Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

Must be able to obtain and maintain a SECRET security clearance

A valid State driver's license is required to operate motor vehicles

A degree in behavioral or social science or related field appropriate to the position

A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field

Four years of appropriate experience that demonstrated acquired knowledge of one more or more of the behavioral or social sciences equivalent to a major in the field

Two (2) years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree

Two (2) years of specialized experience working in a case management capacity with families who have members with special needs