Ross Stores, Inc. · 2 hours ago
Area Supervisor
West Valley City, UT
Full-time
Onsite
Mid LevelRoss Stores, Inc. is a leading off-price retail chain with over 2,200 stores, committed to providing an inclusive work environment. The Area Supervisor is responsible for overseeing a specific area of the store, managing operations, supervising associates, and ensuring a safe and customer-friendly shopping experience.
ApparelFashionRetailRetail Technology
Responsibilities
Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area
Removes clutter and ensures safe, clear egress to emergency exits
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures
Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested
Customer Service: Treats all Customers, Associates, and other leaders with respect
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs
Personal and Store Brand: Represents and supports the Company brand at all times
Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times
Keeps all areas of the Store clean, well-maintained, and merchandised to standard
Responsible for daily trash removal
General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice
Responsible for receiving merchandise truck when needed
Processes all merchandise with a sense of urgency
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.)
Responsible for cleanliness and organization of all Stockrooms
Helps deliver and place merchandise on sales floor when all merchandise is processed
Responsible for ensuring any back-stock is secured and processed to Company policy
Responsible for merchandising of department including the back stock
Responsible for the reduction of loss due to damage
Ensures compliance to the monthly presentation guidelines in assigned area
Responsible for floor moves and signing including promotional signing as needed
Responsible for re-wraps as needed
Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise
Ensures Public View Monitor (PVM) system is maintained properly
Conducts "Code 50" package inspections
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working
Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End
Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards
Controls Retail Associates' break schedule for backups, lunches and breaks
Ensures all equipment is working properly
Maintains proper supplies and recovery for the Front End area
Ensures go backs are expedited, properly scanned, security tagged and ticketed
Teaches all Associates the "Scan and Bag" best practice
Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks
Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms
Ensures all Fitting Room garment tags are audited and accounted for to Company policy
Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed
Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy
Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed
Other duties as assigned by Store Manager
Qualification
Required
Excellent verbal communication skills
Fluency in English
Ability to perform basic mathematical calculations commonly used in retail environments
Ability to work evenings and weekends
Ability to use all Store equipment, including PDTs, registers and PC as required
Ability to spend up to 100% of working time standing, walking, and moving around the Store
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
Ability to occasionally push, pull and lift more than 25 lbs
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
Preferred
Prior Customer Service and supervisory experience preferred
Familiarity with point-of-sale equipment and applications
Company
Ross Stores, Inc.
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $21.1 billion, Fortune 500 Company.
Founded in 1957
10001+ employees
H1B Sponsorship
Ross Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (10)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-08-08IPO
Leadership Team
Adam Orvos
CFO
William Sheehan
Executive Vice President, Chief Financial Officer
Recent News
2025-11-26
2025-11-24
2025-11-24
Company data provided by crunchbase