USAJOBS · 3 months ago
NIGHT AUDIT CLERK NF2* (RFT) RECREATION LODGING
Kaneohe, Hawaii, USA
Full-time
Onsite
Entry Level
$17/hr - $17/hr
2+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Night Audit Clerk is responsible for performing the full range of administrative practices related to rental and inspection of hotel or recreational housing facilities, ensuring accurate processing of hotel operation accounting during the overnight shift.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Performs the full range of administrative practices related to rental and inspection of hotel or recreational housing facilities, with key responsibilities to ensure hotel operation accounting is correctly processed and accurately recorded during the overnight or graveyard shift
Incumbent must be able to work autonomously, independently, and alone while performing the following responsibilities: auditing, balancing, posting, annotating, and reporting of guest services transactions using an automated system
Ensures reports for management are complete and ready before the end of the work shift
Accepts reservations, registers guests, assigns rooms, issues keys, calculates and posts all charges to guests' account, presents statement, collects payments, maintains records, manually and/or on a personal computer
May perform room inspections and prepare deficiency reports
Receives customer complaints and requests, aids manager in assisting guests in finding solutions to their problems
Maintains eligibility lists for rooms
Prepares reports concerning reservations and high balances
May coordinate handling and movement of furniture and supplies between rooms and may maintain records of inventory of supplies and property
May be responsible for change fund
Answers telephone and operates telephone system
Relays messages to guests
Receives, sorts, and distributes mail
Assists manager with maintenance or guest problems
Calls emergency maintenance if warranted and follows through to ensure completion
Responsible for video rental/equipment or retail merchandise
Performs overnight guest services duties such as newspaper delivery
Assists guests in answering questions about location of activities and tourist attractions
Provides and enforces World Class Customer Service with an emphasis on courtesy
Assists customers and communicates positively in a friendly manner
Takes action to solve problems quickly and is a proper point of contact for help when problems arise
Adheres to safety regulations and standards
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
In addition, this is a white-collar position where occasional lifting up to 20 lbs may be required
Performs other related duties as assigned
Qualification
Required
Minimum two year of experience performing the full range of administrative practices related to rental and inspection of hotel or housing facilities
Accounting and/or booking experience is helpful, with basic cash handling a requirement
Must have skill sets to handle customer complaints, prepare reports, and control inventory of furniture, household supplies and equipment
Knowledge to provide general assistance to other facility personnel and to perform a range of services such as accepting reservations, registering guests, assigning rooms, issuing keys, calculating and posting charges to guests' account, presenting statements, collecting payments, and maintaining records, manually and/or on a Personal Computer
May perform room inspections and may prepare deficiency reports
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
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