Apply on Employer Site

USAJOBS · 2 months ago

Portfolio Management Office Program Analyst (O-5 Billet) Non-Supervisory

Washington, District of Columbia, USA

Full-time

Onsite

Mid Level

The USAJOBS company is part of the Department of Homeland Security, specifically the Immigration and Customs Enforcement (ICE) Health Service Corps. The Portfolio Management Office Program Analyst supports IT initiatives, ensuring adherence to project management best practices, while managing acquisition lifecycle, contract administration, and process improvement.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Collaborate with other units and offices in the Office of Chief Information Officer (OCIO) in developing, negotiating, and coordinating on how IT software, hardware assets and/or services are acquired, operationalized, maintained and decommissioned

Create, maintain, enhance, and/or oversee processes or request for IHSC approval and/or funding for new and existing IT initiatives, software and services

Conduct cost-benefit analyses, risk assessments, and analysis of alternatives activities to assist IHSC staff to develop proper business case documentation to support their IT initiative(s)

Work with IHSC stakeholders to define requirements that will support intended business outcomes. Lead requirement gathering sessions and workgroups to accurately capture and document functional requirements

Develop Standard Operating Procedures (SOPs), instructions, guides and/or trainings to support IT project management processes and best practices

Support development of policy, procedures and strategies governing the planning and delivery of information technology services throughout IHSC

Support development of a SharePoint site to properly maintain and organization documentation and artifacts

Develop and/or make more efficient processes for reporting, tracking and prioritizing IT system issues by working closely with OCIO and project support teams to minimize downtime and maintain clinic efficiency

Serve as technical liaison between the Contracting Officer and Contractor, contract performance monitoring, develop contract deficiency reports and action plans, invoice validation and payment processing within ICE Financial Operations guidelines and the Prompt Payment Act, coordination of meetings, site visits, and program reviews

Develop and maintain a detailed project plan that outlines the scope, objectives, deliverables, milestones, risks, and dependencies of the contract

Coordinate and communicate with the contracting officer, Program Manager, contractor, acquisition manager, and internal stakeholders on all aspects of the contract, including contract administration, performance evaluation, change management, issue resolution, and reporting

Coordinate with subject matter experts and internal stakeholders on requirements gathering to develop Statement of Work (SOW), Performance Work Statement (PWS), Statement of Objectives (SOO), Quality Assurance Surveillance Plans (QASP) and contract success metrics, developing Independent Government Cost Estimates (IGCE), and conducting effective Market Research

Identify and mitigate any potential risks, issues, or challenges that may affect contract execution/administration and outcome

Manage and document any contract modifications, amendments, or extensions, obtaining the necessary approvals from the contracting officer and internal stakeholders

Support process improvement within HITU by identifying, analyzing and improving existing operational processes; as appropriate, develop new processes

Support budgetary activities associated with tracking IT acquisitions, spend plans for current and future projects, SLAs, and IAAs, and developing cost estimates

Conduct market research, coordinate demonstrations; develop white papers and issue papers; conduct analysis of alternatives to identify solutions that align with project requirements

Perform risk management; identify and assess project risks, mitigate threats and identify opportunities

Develop, monitor and manage an integrated master schedule for IT projects

Lead, facilitate, coordinate and participate in designated IT project meetings

Qualification

Level II COR CertificationPMP CertificationProject ManagementHealthcare KnowledgeInterpersonal SkillsOrganizational SkillsEffective CommunicationFlexibilityWriting SkillsTeam Collaboration

Required

Minimum a Masters' of Science in a health care related field preferred and project management experience

Incumbent must possess at a minimum a Level II COR Certification or must obtain within one year of hire through Cornerstone OnDemand (CSOD). Knowledge of project management.; Federal Acquisition Certification for Program and Project Managers (FACP/PM) or Project Management Professional (PMP) certification from the Project Management Institute preferred or obtain FAC-P/PM Level II within three years of hiring

Knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information

Experience in the application of regulations and standards in the development, storage and communication of medical information

If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency

Ability to provide input for responses to congressional inquiries and to effectively communicate

Demonstrate flexibility and the ability to adapt to sudden changes in schedules and work requirements

Possess highly effective interpersonal and organizational skills, along with strong writing abilities, including document formulation, editing, and review

Collaborate effectively with interdisciplinary teams to support the provision of medical care for detainees and the development of program initiatives

Exhibit a high degree of initiative and follow-through in managing sensitive, complex, and programmatic issues