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USAJOBS · 3 months ago

LODGING CLERK

Flagstaff, Arizona, USA

Full-time

Onsite

New Grad, Entry Level

$17.85/hr - $17.85/hr

USAJOBS is seeking a Lodging Clerk for the Air Force Recreational Area at Fort Tuthill, Flagstaff. The role involves managing room reservations, registering guests, processing payments, and ensuring a high level of customer service in a recreational setting.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Receives and confirms room reservations by letter, telephone, email or personal contact

Prepares and maintains computer reservations for individuals and groups

Registers and assigns rooms to guests, makes and issues room keys and may escort guests to rooms as needed

Ensures that only authorized patrons use government-sponsored quarters

Calculates and posts charges to patrons' accounts and balances totals with control records

Accepts payment, makes change, and presents departing guests checkout statements

Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report and may prepare consolidated daily activity report

Maintains current checkout list

Maintains and sells sundry sales items to patrons

Maintains a professional appearance and demeanor at all times

Ensures required information is received from guests and entered into guest folio

Prints backup reports from property management system

Ensures housekeeping status of rooms is updated

Records and notifies appropriate person/organization of maintenance problems reported by guests

Ensures front desk area and lobby remains clean

Processes Night Audit procedures and close credit card machines nightly

Maintains the lost and found program

Ensures that customer service is the first priority

Assists customers with rental equipment when necessary

May pour and serve beer and wine from tap during set hours established

May brew and serve coffee beverages during set hours established

Ensures coffee, beer and wine bar remains clean

Position subject to irregular tour of duty and may require rotating shifts

Qualification

Customer serviceCash handlingClerical experienceProblem solvingCommunication skills

Required

Applicant must be 19 years of age

Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service

Experience must have demonstrated the ability to solve common arithmetic problems, and to make change when receiving payment from customers

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program

Individual must fully meet qualification/eligibility/background requirements for this position

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement

Male applicants born after December 31, 1959 must be registered for Selective Service

Direct deposit is required

Satisfactorily complete an employment verification (E-Verify) check

A probationary period may be required

Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD)

Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation