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USAJOBS · 3 months ago

Associate Chief Information Officer for Digital Services

Multiple Locations, USA

Full-time

Onsite

Director/Executive

$150K/yr - $226K/yr

USAJOBS is seeking an Associate Chief Information Officer for Digital Services who will report to the Deputy Administrator, Technology Services within the Treasury Common Services Center. The role involves directing the Digital Services portfolio, leading strategic planning, and ensuring alignment with Treasury's digital modernization objectives.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Directs the Digital Services portfolio and related technology programs encompassing business process reengineering, application development and delivery, systems training, requirements management, systems integration, and quality assurance

Represents the Deputy Administrator internally and externally on assigned areas of responsibility

Leads strategic and operational planning across digital services, including capital planning and investment control, workforce planning, policy and standards development, resource and knowledge management, enterprise architecture, auditing, and information security management

Ensures Treasury's digital modernization aligns with the 21st Century Integrated Digital Experience Act (IDEA), focusing on resource optimization and a streamlined, customer-centric online experience

Applies expert knowledge of Treasury's mission, culture, and statutory framework to ensure effective program results

Identifies and resolves organizational or cultural challenges arising from new or evolving programs or policies

Directs enterprise-wide change management, organizational development, problem solving, facilitation, communications, customer engagement, and conflict resolution to achieve targeted outcomes and successful program implementation

Aligns enterprise services strategies across all products, platforms, and shared solutions

Provides authoritative recommendations on information systems and business process improvements

Collaborates across the Department to ensure technology planning, development, and implementation activities advance Treasury's strategic goals

Enhances customer experience by consolidating all TCSC digital delivery and innovation functions into a unified portfolio, integrating human-centered design, Section 508 compliance, and standardized web design principles

Ensures cohesive end-to-end delivery lifecycles by embedding cybersecurity into development operations, promoting industry best practices, and applying consistent governance across technology stacks

Identifies and integrates new or adjacent digital products and services to meet evolving bureau needs

Oversees performance, service levels, and pricing negotiations across key enterprise platforms including Microsoft Azure, Dynamics 365, PowerApps (Power Pages, Power BI, Microsoft Stream), SharePoint, ServiceNow, Salesforce, Acquia, Drupal, Akamai, and Databricks

Maintains awareness of emerging technologies and their potential application to Treasury's operational goals through SaaS, PaaS, and consulting innovations

Applies rigorous analytical methods to plan, design, and implement information systems supporting business and mission requirements

Provides expert advice to the Deputy Administrator, CIO, and senior policy officials on enterprise applications, scalability, customer-centric service delivery, and shared digital foundations

Leads policy and standards development to support efficiency and compliance with federal mandates such as the 21st Century IDEA, Section 508 of the Rehabilitation Act, and Executive Order 14028

Oversees special projects, studies, and evaluations that advance digital transformation objectives and policy integration

Exercises senior-level oversight of portfolio planning, innovation, and enterprise-wide IT management

Identifies and mitigates risks associated with digital policy and service delivery

Serves as Treasury's representative on governance boards including the Treasury CIO Council, Technology Investment Review Board, ECM and EDM Customer Advisory Boards, and the OMB Digital Experience Council

Enforces governance processes and uses risk-based indicators and metrics to monitor organizational performance, productivity, and growth

Drives operational excellence and fiscal responsibility by optimizing technology investments and expanding customer utilization of enterprise products and services

Ensures high return on investment through innovation, streamlined business processes, and scalable digital solutions

Shapes the strategic and tactical direction of digital service delivery, product portfolio management, and business partnerships based on customer feedback, Treasury priorities, and OMB guidance

Promotes continuous improvement to deliver high-quality, efficient, and user-focused services that strengthen Treasury's mission and improve the overall customer experience

Qualification

Digital Services ManagementCloud HostingAgile Software DeliveryEnterprise ArchitectureCybersecurity GovernanceContent Management SystemsBudget ManagementChange ManagementInterpersonal SkillsWritten CommunicationOral Communication

Required

U.S. Citizenship is required

A one-year SES probationary period is required, if not previously completed

Must successfully complete personnel security vetting (e.g., investigation, evaluation, and adjudication)

Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency

Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer

If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so

Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9

File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on

Disclosure of Political Appointments

Veterans' preference is not applicable to the Senior Executive Service

All qualification requirements must be met by the closing date of this announcement

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES

Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s)

Your resume must demonstrate possession of the knowledge, skills, and abilities essential to fulfill executive responsibilities typically required in SES positions

Directing the work of an organizational unit

Accountability for the success of one or more specific programs or projects

Monitoring progress toward organizational goals and periodically evaluates and makes appropriate adjustments to such goals

Supervising the work of employees (other than personnel assistants) at least 25% of the time; or exercising important policy-making, policy-determining, or other executive functions

By statute, OPM prescribes Executive Core Qualifications (ECQs) for the appointment of career SES members

Your two-page resume should show that you possess the Executive Core Qualifications

Demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people

Demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades

Demonstrated knowledge, ability, and technical competence to effectively and reliably produce work that is of exceptional quality

Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture

Demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors

The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation

In addition to the ECQs, candidates must address Technical Qualifications (TQs)

All applicants must clearly demonstrate in their two-page resume, experience and accomplishments related to the TQs below

The applicant has expert experience leading public web services and a thorough understanding of how content management, cloud hosting and content delivery are administered in a 24/7 environment to deliver a successful forward-facing web program

The applicant has expert experience leading low-code SaaS application platforms and a thorough understanding of agile software delivery, DevOps UX/UI and reusable component libraries gained at the enterprise level in an organization of similar size, scope and scale as the United States Department of the Treasury

The employee possesses a mastery of management and organizational principles and practices along with a comprehensive knowledge of planning, programming, and budgeting related to Digital Services

Knowledge of planning, acquisition, and management processes to oversee long-range (5 year) and near term (1-2 year) Digital Service objectives

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent

An official transcript will be required if you are selected

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.