USAJOBS · 3 months ago
Sales Specialist NF2 Flexible
Norfolk County, Virginia, USA
Full-time
Onsite
Entry Level
$16/hr - $17/hr
1+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Sales Specialist will be responsible for providing advanced product knowledge and meeting sales goals while enhancing the shopping experience for customers at the Marine Corps Exchange.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Responsible for providing advanced product knowledge, educated recommendations and Dress Blue Experience to all customers throughout their Marine Corps Exchange shopping experience
Responsible for meeting personal and department sales goals
Coach Sales Associates on product knowledge areas related to particular categories such as: electronics, shoes, jewelry/accessories, firearms, military clothing or other assigned areas
May be scheduled at the checkout, other departments sales areas, specialty category or customer service desk for coverage
Reports to the Sales Manager
Takes advantage of all training opportunities to develop selling skills in product categories
Works with Team Members to develop their product knowledge within the category
Remains committed to learning about the brands and products sold within the store
Educates customers on product questions and provides suggestions when needed
Relays customer comments and concerns to the Sales Manager
Identifies opportunities to produce add-on sales through suggestive and consultative selling
Ensures all sale, ad and promotional items are signed and placed according to brand standards
Works with the Sales Manager to achieve daily and weekly sales goals
Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved
Builds and nurtures loyal MCX customers
Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen
Communicates any outstanding problem resolution issues with the Experience Manager
Understands and articulates all MCX value stories, programs and promotions
Recognizes the core values and mission of the Marine Corps Exchange
Identifies and reduces all risks of loss and/or theft
Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership
Participates in all corporate-led training programs and works with Training Specialist to set training goals and manage training compliance, licenses and certifications and position-based learning plans
Qualification
Required
At least one year of experience working in customer sales required
Demonstrated knowledge of selling techniques
Ability to train operating standards and procedures for sales, signing, merchandising and store brand and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence
Ability to work in a high-performance atmosphere with commitment to service and sales goals
Attention to detail is required
Preferred
Replenishment and merchandise management knowledge preferred
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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