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du-it · 2 months ago

IT Field Support Specialist 2 (HR025)

DHS, MD

Full-time

Hybrid

Mid Level

$52K/yr - $52K/yr

4+ years exp

Davis Unlimited Information Technologies, Inc. (DUIT) is one of Inc 5000's fastest growing companies, seeking top-tier hardware technicians to join their innovative IT team. The Hardware Technician will provide Tier 2 and 3 support for various computer equipment and assist in hardware installations and configurations.

B2BPayments

No H1B

U.S. Citizen Only

Responsibilities

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals

Well-versed in installing windows, software, applications, antivirus and patches

Demonstrated ability to read and understand technical manuals and schematics

Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

Able to manage time and priorities effectively

Able to work efficiently with minimal supervision

Proficient in working with end-users remotely

Demonstrated expertise in Microsoft Windows 7 and 10

Familiar with Active Directory security and policies

Excellent analytical and problem solving skills

Must be able to drive company vehicle

Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management

Must be able to lift up to 50 pounds

The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas

Qualification

Hardware troubleshootingWindows installationMicrosoft Windows 7/10CWIP ComplianceMicrosoft Office ApplicationsActive DirectoryAnalytical skillsRemote supportProblem solvingTime management

Required

4 or more years of experience as a hardware technician

Active high-level authorization to view nondisclosed information that required an investigative screening exam

Valid driver's license and an acceptable driving record

Security background check