Smarsh · 1 day ago
Sr. Solutions Engineer
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. In this role, you'll be the primary point of contact for the technical and solutions aspects of an enterprise B2B sales cycle, collaborating closely with various teams to support account executives and ensure successful technical engagements.
EdiscoveryEnterprise SoftwareSaaS
Responsibilities
Assist sales with discovery process to identify quantifiable problems our solutions can solve
Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes
Provide deep technical expertise in the sales process, thereby identifying and influencing requirements early in the process
Have a deep technical understanding of Smarsh’s products and 3rd party integration; conduct technical presentations
Influence and capture the prospect’s technical requirements, own the architecture blueprint and re-validate with the prospect
Provide technical leadership during complex, enterprise-level Proofs of Concept engagements to meet the technical success criteria in a positive and professional manner that exceeds expectations and sets Smarsh apart from competitors
Take the lead on the technical responses associated with an RFI/RFP/RFQ etc
Prepare internal solution design proposals for complex deployments. Work with all departments to prepare for large and complex implementations, including knowledge transfer, integration design, and product gap analysis
Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc
Contribute best practices and content/collateral to broader presales and sales teams
Travel as needed for internal/external meetings – Roughly 30 / 40%
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Business or equivalent experience
5+ Experience in enterprise architecture, IT consulting, sales engineering or software engineering in an enterprise environment
Professional demeanor with strong work ethic; self-starter; confident; creative and innovative with a passion for delivering technical benefits to sales prospects
Understanding of Artificial Intelligence, Natural Language Processing, Machine Learning or Data Visualization
Strong personal skills, able to build solid relationships with prospect's senior business and technical teams
Works collaboratively in a cross-functional environment with Smarsh's product management, engineering and customer success teams, soliciting input when/as required
Superb verbal and written communication skills, including the ability to gather, document and present the value of our solutions
Adapt at overcoming prospect concerns and ensuring mutually beneficial outcomes from complex technology integration. Demonstrates credibility with prospects' stakeholders on business and technical solution proposals
Organization, prioritization and planning essential to concurrently deliver multiple projects
Preferred
Subject matter expert in the fields of Surveillance/Supervision, eDiscovery, Archiving, and/or unstructured data platforms is a plus
Industry knowledge (Financial Services and other highly regulated industries)
Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience
Benefits
Any applicable bonus programs will be discussed during the recruiting process.
Company
Smarsh
Smarsh manage the risk and see the value in their communications data.
H1B Sponsorship
Smarsh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (5)
2023 (12)
2022 (22)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
K1 Investment Management
2016-01-15Private Equity
Recent News
Business Wire
2025-12-05
2025-12-01
Company data provided by crunchbase