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USAJOBS · 3 months ago

Health Application Services Program Officer (APP) (O-5 Billet) Non-Supervisory

District of Columbia, District of Columbia, USA

Full-time

Onsite

Mid, Senior Level

4+ years exp

The position is located within the Department of Homeland Security's Immigration and Customs Enforcement, specifically in the Health Application Services Office. The role involves managing electronic health record (EHR) improvements and ensuring compliance with clinical standards while supporting health IT initiatives.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Primary liaison for EHR improvements, working closely with Specialty Units (e.g., Medical, Nursing, Pharmacy, Dental, Behavioral Health) to align system functionalities with clinical workflows and patient safety protocols

Manage the configuration of EHR tools, including templates, Smart Forms, Order Sets, Clinical Decision Support Systems (CDSS), and Provider Alerts, ensuring compliance with clinical and regulatory standards. Drive future and continuous system improvements

Lead User Acceptance Testing (UAT) for new EHR features and assist in the implementation of clinical and EHR-related training via IHSC's platform, ensuring all content reflects current clinical best practices

Conduct continuous data validation and monitoring to support patient safety, improve clinical outcomes, and maintain data accuracy in EHR usage

Support the development and implementation of training plans, the creation and updating of end-user guides, and assist in monitoring compliance through follow-up and remote evaluations

Support the implementation of change management strategies related to health IT initiatives, including EHR system upgrades, by supporting staff through transitions in workflows, systems, and documentation processes

Provide technical input for EHR enhancements and support the development of governance documents, such as the Performance Work Statement and Quality Assurance Surveillance Plan, for upcoming IHSC projects

Oversee future EHR system releases, ensuring technical accuracy and system readiness

Support the development of processes for reporting and prioritizing system issues by working closely with the IHSC team and vendors

Assist the EHR Program team in assessing computing needs and system requirements, providing strategic recommendations for system enhancements

Oversee acquisition, management, and training for medical devices integrated into the EHR, ensuring alignment with clinical care protocols and patient safety standards

Actively engaged in all EHR related meetings

Other duties and responsibilities as assigned

Qualification

Advanced Practice ProviderEHR configurationHealth IT experienceHealth Informatics certificationData management skillsLeadership skillsOrganizational skillsInterpersonal skillsProblem-solving skillsCommunication skills

Required

Advanced Practice Provider (APP) with Physician Assistant Degree, Nurse Practitioner Degree or related field with minimum of 4 years of successful practice that demonstrates high level administrative and leadership skills with a minimum of 4 years of health IT experience or Familiarity with EHR systems and healthcare workflows

Proficiency in EHR configuration, including clinical workflows, CDSS, order sets, and integration of medical devices. Experience with clinical workflows in healthcare or correctional settings, supporting EHR functionalities to enhance patient safety and regulatory compliance

Knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information

Knowledge of regulations and standards as it pertains to Occupational Safety and Health Administration (OSHA), American Correctional Association (ACA), National Commission on Correctional Health Care (NCCHC), Joint Commission, or other regulating agencies in the developing, storing and communication of medical information

Strong data management skills, including analysis, quality improvement, and validation within EHR systems to ensure efficient and safe clinical workflows

Proven ability to create clear, accurate, high-stakes communications, such as congressional reports and responses, effectively conveying complex information

For licensed incumbents, ongoing compliance with licensure requirements is essential. Clinical duties within the scope of licensure may be required during critical agency needs

You must be a U.S. citizen to apply for this position

You must successfully pass a background investigation

You must successfully pass a drug screen

Males born after 12/31/59 must certify registration with Selective Service

Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement

Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC

ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission

Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position

PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve

Preferred

Health Informatics or related certification preferred, demonstrating advanced skills in merging clinical knowledge with health IT capabilities

Flexibility and ability to adapt to sudden changes in schedules and work-related requirements

High degree of initiative, and follow-through on a wide range of sensitive, complex, and programmatic issues

Competent working knowledge of Microsoft Office Suite applications, Word, Excel, SharePoint, Outlook, PowerPoint, Teams, OneDrive, OneNote

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.