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Netic · 2 months ago

Agent Product Manager

San Francisco

Full-time

Onsite

Mid Level

3+ years exp

Netic is the AI revenue engine that handles multi-modal workflows, generates new demand, and drives measurable revenue for essential service industries. They are seeking an Agent Product Manager to design, launch, and scale AI agents that enhance customer businesses and drive measurable outcomes.

Artificial Intelligence (AI)Business Process Automation (BPA)Marketing AutomationService Industry

Responsibilities

Build & deploy enterprise-grade AI agents: Partner with customers and engineers to design, launch, and optimize agents that drive measurable outcomes across revenue, operations, and strategic workflows

Be the voice of the customer: Advocate for customer needs internally and ensure the agent experience delivers tangible business value and operational leverage

Shape the product roadmap: Translate customer needs and patterns into roadmap priorities, ensuring their most pressing requirements guide Netic’s product evolution

Identify & expand new product surfaces: Spot new use cases, craft business cases, and partner cross-functionally to turn successful deployments into multi-year, multi-product relationships

Navigate exec conversations: Lead QBRs, handle escalations, and reset expectations with clarity and authority—preventing churn before it appears

Drive cross-functional execution: Coordinate engineering, data, and GTM teams to eliminate blockers and deliver measurable value on aggressive timelines

Qualification

Product managementBI/SQL toolsAI agents experienceTechnical consultingCommunicatorCustomer empathyThrives under pressure

Required

3+ years of experience in product management, consulting, or customer-facing technical roles where you translated complex workflows into measurable product outcomes

Capable in BI/SQL tools and comfortable reasoning about APIs, integrations, and data

Skilled at defining success metrics, instrumenting feedback loops, and using data to prioritize and iterate

Deep understanding of how customers operate

Able to distill technical detail into executive-level clarity and influence cross-functional teams toward a shared outcome

Proven track record managing high-stakes issues and aligning multiple stakeholders around action plans