MSP IT Director jobs in United States
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DAS Health · 4 months ago

MSP IT Director

DAS Health is a leading provider of health IT and management solutions, supporting healthcare practices across the country. They are seeking an experienced MSP IT Director to oversee daily IT operations, provide technical direction, and drive infrastructure modernization in alignment with client strategic goals.

ConsultingEnterprise SoftwareHealth CareInformation TechnologySoftware
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Senior Management

Responsibilities

Act as the senior-most onsite technical resource, handling escalations, architecture, and solution design. Standardize local processes, tools, and systems to ensure stability and reduce recurring issues
Lead implementation and support of LAN/WAN networking, firewalls, routing, switching, wireless, Windows Server/Active Directory, Microsoft 365 (Exchange, SharePoint, Teams), Citrix/VDI, VoIP systems, and security posture management
Oversee daily IT operations and service tickets, ensuring SLA compliance and quality documentation. Coordinate with DAS Health’s broader MSP teams and project managers for seamless service delivery
Serve as the senior onsite liaison to client leadership, proactively communicating status updates, risks, and opportunities for improvement. Provide trusted technology advisory, planning, and project leadership

Qualification

Windows Server environmentsMicrosoft 365 administrationNetworkingSecurity posture managementVoIP systemsCitrixTroubleshootingClient-facing communicationLeadership experience

Required

10–15+ years in IT support, field services, or systems engineering roles (MSP or healthcare environment preferred)
5+ years in a leadership, managerial, or senior escalation capacity with experience mentoring technical staff
Windows Server environments & Active Directory
Microsoft 365 administration (Email, SharePoint, Teams, Azure)
Networking (firewalls, routing, VLANs, wireless infrastructure)
Endpoint management, RMM tools, patching, antivirus, and backup solutions
VoIP/telephony systems
Security posture management (endpoint & network protection)
Excellent troubleshooting, diagnostic, and client-facing communication skills with the ability to engage executive leadership

Preferred

Citrix (preferred but not required)

Benefits

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and holidays
Professional development opportunities
Flexible work arrangements when applicable
Employee wellness programs

Company

DAS Health

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DAS Health is a software company that provides cloud hosting, cybersecurity, patient engagement, consulting, and other solutions.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-05-27Acquired

Leadership Team

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Kyle Mynatt
Chief Technology Officer
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Eric Fudge
Vice President of Finance and Administration
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Company data provided by crunchbase