Stevens Transport · 1 week ago
Senior Casualty Claims Adjuster
Dallas, TX
Full-time
Onsite
Senior Level
5+ years expStevens Transport is a large, refrigerated truckload carrier seeking a Senior Casualty Claims Adjuster to handle complex, high dollar claims from open to close. The successful candidate will interact with various parties involved in claims and ensure proper investigation and settlement of claims.
LogisticsTransportation
Responsibilities
Investigating the facts and circumstances of each claim and making settlement decisions within authority level
Serves as point of contact with respective parties, i.e., claimants, insurance companies, attorneys, pertinent to settlement negotiations and settlements
Communicating with adjusters, appraisers and Stevens Transport Shop management to ensure photos are taken of damage to vehicles, replacement part prices are competitive, and labor costs are appropriate to repairs
On an as needed basis, reviews claim file for activity and disposition; ensures settled claim files and non active claim files placed into closed or non-active file status
Ensuring all claim activity recorded in claim “diary”; maintains claims “diary”
Communicating with owner operators regarding accident claims
Responding to phone call regarding accidents and records accident information onto accident information form
Reviewing accident reports and makes determination concerning liability and value
Qualification
Required
Comprehensive knowledge of auto liability claims process
Ability to speak, read and write English proficiently
Ability to interface with internal and external customers in a pleasant manner on an ongoing basis
Ability to multitask
Ability to work claims files in timely manner
Ability to report to work according to work schedule as agreed upon with Supervisor/Manager
Ability to work outside of regular work schedule as directed and agreed upon with Supervisor/Manager
Demonstrated willingness to earn certification/license
Language Skills: Proficient use of English language when speaking and conversing, ability to articulate facts and position
Math Skills: Basic addition, subtraction, multiplication and division skills
Ability to use good judgment and common sense
Ability to analyze and solve complex problems requiring above average analytical skills
Ability to negotiate settlement
5+ years prior experience conducting investigations in multi-party situations
Preferred
High school diploma
Knowledge and experience valuing claims and setting reserves
Experience working with Defense Plaintiffs attorneys
Experience working with disputed, pre-litigation and litigated matters
Claims Adjuster certification/license
Ability to negotiate settlements of all sizes
Experience with handling commercial truck claims
Self-Starter, Self-Motivated, Personal Pride in managing claim files to resolution
Company
Stevens Transport
Stevens Transport has a rich history as an asset-based industry leader in refrigerated transportation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Richie Henderson
Chief Financial Officer
Heather Hellebusch, SPHR SCP
Vice President Human Resources | CPO
Recent News
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